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Horizon Karon Beach Resort & Spa

3 Soi Karon, Soi 2, Muang, Karon, Phuket, Thailand (Show on map)

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Area: Karon Number of Rooms: 160
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
611 reviews

Value for Money
8.3
Location
7.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.7
All reviews (611)
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Laura J. Groups United Kingdom, April 30, 2012
Lovely hotel, great rooms

Pool Bar
8.7
A lovely experience from start to finish, we were upgraded to the priviledge rooms and area - it seems this is the policy for adults without children travelling if the rooms are available. This gave us lounge access too, with drinks and snacks - nice policy. Lovely rooms, clean and well equipped, great bathrooms, accommodating staff.
Laura J. Couples United Kingdom, April 30, 2012
Excellent hotel with lovely staff

pool
8.3
Very good all the way, lovely rooms, staff, facilities, would go back without hesitation. Excellent value for money.
Abirami B. Families with young children Malaysia, April 30, 2012
Nice hotel

Helpful staffs
8
nice hotel, nice daily theme dinner. helpful and friendly staffs. near karon beach. beach is very good. tuk tuk service by hotel is handy.overall satisfied with our stay.
Peter T. Families with young children Australia, April 24, 2012
Great service

Swimming pools, good and friendly service
8.7
A few of the reviews we read mentioned the steep hill to the resort and yes, it is steep but not that long and the free tuk tul was always available to take us up or down straight away. However, those with mobility issues should probably choose somewhere else as there are no lifts at the property and breakfast is served on the second floor. We were pleased we requested a ground floor room (thanks to a previous reviewer). We chose the off peak deal where kids stay and eat free including breakfast and dinner which was great value. Breakfast was good as was dinner with a weekly rotating buffet menu - one thing with dinner though - the food is past its best after around 8.30. Our room was clean and spacious, the swimming pools are great and the service was the best we have experienced in quite a while - very friendly.The only negative was a slight sewage smell in some areas of the resort but not where our room was.
Susan B. Families with older children Australia, April 18, 2012
overall fairly good

beautiful gardens to die for food lovely staff
7.7
down side lots of steps to everywhere a bit of a hassle in the heat no lifts even a hill from the main shops/bars up to the hotel but because its set back no noise late at night.The beds are rock hard The bar closed at 11.30pm which we thought too early also it had the main meals area and the entertainment too could do with a seperate bar we were a party of 9 ages from 13 to 60yrs and we all really liked it the hotel food was excellent
Sightseeing/Attractions Tip: we haggled for everything included the prices wanted for trips by the hotel , it got tiresome but we came out on the plus by heaps
Yvonne S. Families with older children Australia, April 18, 2012
Lovely hotel, beautiful gardens, friendly staff.

Location, room size, pools, amenities
9.7
lovely hotel with friendly staff, set amongst beautiful landscaped gardens and only a short walk to the beach and shops. easily accessible amenities; internet, quiet reading rooms, games room for the children, choice of swimming pools, gym and spa. regular transfers to patong. fabulous choice for breakfast and superb restaurant with live music. this hotle was recommended to me, and i would certainly recommended it to anyone visiting karon.
Sightseeing/Attractions Tip: phi phi island with snorkling is a must. elephant trekking. some of the shows are a bit amateur, but still worth a go.
Fiona B. Couples Australia, April 17, 2012
lovely hotel

lovely surroundings
7
we really enjoyed the hotel only things are the beds are very hard and its quite far from the main strip of restaurants and shops so you do have to walk quite far. 4 minute walk to the beach. they offer free shuttle up and down the hill or you can walk the steep hill. breakfast was really nice but you have to climb up 3 flights of stairs so no good if you can't cope with stairs. overall we were happy.
Brooke B. Groups Australia, April 10, 2012
3 star hotel dressed up

shuttle bus to Patong
4
The staff were friendly but the place smelt of sewerage and seemed un polished -the gardens etc weren't kept so again felt like a cheap and nasty resot. also a few unsed weathered spaces gave the place a tired feeling. The beds were also hard as -like sleeping on the floor.
Hotel Feature Tip: Only stay in the club section its just bearable unless your on a tight budget and understand that you are really booking a 3 star hotel.
Jodie E. Couples Australia, April 9, 2012
Fantastic service

The ladies on the front desk were so super helpful.
8.3
the hotel has a very relaxed feel. rooms were nice however the beds were much too hard for me. i woke up with a very sore neck. the staff were very nice and helpful
Richard F. Couples United States of America, April 1, 2012
Nice grounds and great room....

Location, room, grounds, pool
7.3
the internet (which you have to pay for) does not work well in the different hotel units!!!! and even if you could get online... did not work very well... slow (may 2012) their it guy tried to help... but little success in getting contacted loved the pool... breakfast et al food pretty good spa overpriced nice room and balcony, but the tub/shower was awkward this hotel was arranged after the first agoda-booked hotel (down the hill) was a total overpriced dump with a terrible breakfast and even worse staff..... so anyplace was better than where we were to begin with!!!
Hotel Feature Tip: though you are near the kata end of karon beach (a good location!)...the hotel is at the top of a steep hill and you could really benefit by renting a scooter... that or always wait for the hotel shuttle. take advantage of the scheduled shuttle that runs to their patong location and back!

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Customer Reviews - Horizon Karon Beach Resort & Spa, Phuket

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