Families with young children
August 21, 2011
Good location with average service
Pleasant stay but service was just average.
Could have had shuttle service from and ro airport.
Breakfast was reasonable.
Somewhat disorganized billing for room service.
Indian restaurant was just ok and does not live upto its mark.
August 18, 2011
This hotel is very nice and good price.And opposite the beach. They have many pools for all ages and clean. The staff friendly and the room it big room. Good price to stay here.
The day that i stay is the low season. If high season it very expensive.
The restaurant in the hotel very good food
Families with young children
August 12, 2011
nice location and atmosphere
it was a nice hotel for staying, everything was nice managed, the rooms where spacious and clean however this looks like an old hotel it is very good maintained
only one minor thing is that there is no internet available (also not paying) in the rooms, however there is free wifi in the lobby available
location was perfect (across the beach)
United States of America,
August 6, 2011
best in patong
great service,clean rooms and great breakfast
i have been to patong beach every summer for the past 4 years.the only place to stay is the horizon,it is close to the beach ,no sleeze allowed in the resort.it is the perfect place to enjoy the beach and avoid the craziness of patong.the breakfst is one of the best we have had at any resort.i an back in the states 2 days and already i miss the beautiful sun sets that are steps away from the horizon hotel.thanks staff for another wonderful stay at your hotel
If you are doing any tours the first vendor when leave by the back street,is honest and gives a fair deal for tours, laundry,and any flights you might need throughout south east asia.
August 3, 2011
It was nice hotel, everything was alright with our room, also walking distance to the beach. Only thing wromg was that hotel stuff accused us that we stole hanger from our room! It was so embarising since we, off course, didn't steal. Why would we steal it and travel around Thailand with hanger in our suitcase?!Anyway we didn't want to pay for hanger and we explain them that we didn't steal but they were persistant so in the end we needed to fight for justice and save our face!
Location was very nice, everything was very close, we especially enjoyed that it was close to the beach.
July 30, 2011
Convenient location but service was average
Located 2 minutes from the beach
the first night we got their they upgraded us to a family room which was located on the first floor. we did not feel safe inside as the patio door was only secured by a weak chain lock and the front door had signs of a forced entry. we immediately changed back to a superior room on the second floor the next day. this room was by far better than the first. the service was substandard as the cleaning, or lack their of, was done poorly. the towels were old and ragged and needed to be trashed and new ones bought.
i would not recommend this hotel to anyone unless they were on a shoestring budget.
Families with older children
July 28, 2011
Central loca with good size rooms & Friendly Staff
Staff are very friendly and love Children`
The hotel was well located and in the centre of Patong Beach, with a short 50 metre walk to the beach along a private path.
Leaving to go to the beach from the main entrance will see you battling the street hawkers, which in it self can be an adventure!
The staff at the hotel were extremely fiendly though please remember that Engilsh is not the native language so always explain your self clearly and slowly to ensure accurate responses, and listen carefully when they speak, though this is can be applied across all of Thailand.
The hotel is spread over a large allotment and there are private rooms as well as rooms which open to the pool areas!
Our request to move from an upstairs room to a ground floor room was actioned quickly and without fuss ... Thank you to all staff, we'll see you again!
ALWAYS Barter. Whatever price is quoted is always negotiable and if not happy, walk away, the price will drop further!
July 25, 2011
Lovely Hotel with Excellent Service.
Good size rooms,Excellent Breakfast and wonderful staff.
Staff very friendly and good service. Excellent buffet breakfast.Very good standard of cleanliness.
July 24, 2011
Luxurios pool with great room service
pools were great. rooms really nice, open and clean. very friendly staff with good english. nice pool side bar with afl on tv. great location if you want to be in walking distance of beach and nightlife. hotel has a nice gym if you like to keep trim, taut and teriffic.
July 22, 2011
had the most unpleasant stay at this hotel. Am VERY surprised they even have 4 stars... 2-3 hours after we arrived, our bathroom was flooded with more than 10cm of water; it took the management more than 1 hour to change us rooms; staff was not friendly at all. Will certainly never recommend this hotel, or stay there again.
the only good thing about this hotel are the 2 pools, pretty nice, though not very big.
The staff really needs to be friendlier, and the management needs to do a lot of work on this ageing hotel...