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Very good 7.3
Based on 62 reviews

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About Horizontal Hotel

Description

Located on the northwestern coast of Lombok in the enchanting Gili Islands, Horizontal Hotel boasts blue pristine waters and one of the best diving spots in Indonesia with brilliant tropical surroundings and interesting underwater creatures to discover. A beautiful and foxy property, Horizontal Hotel offers contemporary and vibrant rooms that feature en-suite bathrooms, an open-air jacuzzi, a comfortable living room, and modern facilities that ensures a brilliant stay. Staying at this gorgeous island, guests can experience the great parties, excellent accommodation, and the beautiful natural surroundings Gili Islands has to offer. Horizontal Hotel is a must when in Lombok.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • valet parking
  • airport transfer
  • bicycle rental

Fitness & recreation

  • massage

Swimming & soaking

  • hot tub

Water sports

  • private beach

Land sports

  • garden

For kids

  • kids club

Food & beverage

  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • family room
  • shared lounge/TV area

Health and security

  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 95 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Floors: 1
Number of Restaurants: 1
Number of Rooms : 5
Reception Open Until: 09:00 pm
Room Voltage: 220
Year Hotel Built: 2008
Year Hotel Last Renovated: 2013
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 6.7
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.6
  • Value for Money 6.5
  • Food/Dining 7.0

4.7 Tuan N.
Vietnam
December 26, 2014
This hotel could have been done better
Location. Location. Location
Horizontal could have done much better. The location is good, the hotel which I assume when was just built was good but the conditions got worn out.

9 thomas R.
Australia
August 04, 2014
Great place to stay
The villas were great, the location is ideal, and the staff are friendly
Horizontal was excellent. There were two negatives that we encountered, the first being that the hotel management had double booked. We had three, of the five, villas booked for a five night stay, but on the day we arrived there were only two available, so an extra single bed was placed in one of the rooms to see us through the night. To mitigate, the management stated that they would refund the cost of the room, but in the end they only provided me with a partial refund. Not a huge deal, considering we were still able to accommodate all members, but it wasn't a great start to our stay. Complimentary food or drinks would have satisfied the difference, but to be fair, we didn't ask, so we didn't get. The other disappointment was that the clear focus and priority for the hotel management was the running of the bar/restaurant, rather than the accommodation side of things. Note that the bar is definitely one of the most popular on the island, but it meant that when there was a need for staff assistance it was an effort to obtain. Despite this, the villas were fantastic. Spacious, well appointed, private, and comfortable. The island was busy, so it was nice to escape to the peace and quiet of the villas. Our three villas were side-by-side, and connected by adjoining doors, so we essentially had a three-bedroom mega villa with three lounge rooms and three spas; very snazzy. The decor of Horizontal is funky, and the proximity and popularity of the bar meant that a sunset drink was a stones throw. The downside, due to bar popularity, is that residents are treated like patrons who are just passing through; it might seem like a pet peeve, but when your group constitutes 60% of the hotels residency for the week, it would be nice to have an associated privilege of access to hotel amenities. These are the only negatives that I could think of; everything else was great; clean, comfortable, great location, good music, and happy staff. Overall, it was a really nice place to stay.

7.3 Grant B.
Australia
July 14, 2014
Friendly English speaking owner
Caring staff, walk outside directly to beach, nice room
Staying at Horizontal was excellent. Recommend for singles and couples. The food out of the restaurant was fine. Location great, overall an 8/10

8.7 rosanne W.
Australia
July 08, 2014
gret location, friendly staff, beautiful iland
staff, location , friendleness
fantastic

5.7 Muhammad A.
Indonesia
June 05, 2014
it was so so
Centrally located, close to the beach, helpfull staff
The hotel is very basic compare to the price, there are more hotels around gili trawangan with same rates but more comfortable.

3.3 Alexander L.
Denmark
June 04, 2014
Bad and dirty Rooms
The Beach, the Island and everything Els than the hotel.
Bad poor and dirty Rooms. We Got af sick becausen they didn't clean the Rooms

4.7 Shriram K.
India
May 24, 2014
Not great. not clean
Not clean. shady atmosphere. close to beach average food.

8.7 Jeremy A.
Indonesia
May 02, 2014
A nice place, a great holiday!
the beach, the breakfast, relaxing.

7.3 Serina K.
Australia
April 26, 2014
comfortable and relaxing
location, food and friendly staff
Overall very nice. The air conditioners didn't work so well which was disappointing given the amount of money paid per room. They installed a new unit for us however it was still quite hot in the room.

7.3 Chi C.
China
March 08, 2014
good location, not very clean
good location, great food, and friendly staff
good location, great food, and friendly staff. but the room is not very clean and the price is not worth


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