Excellent 8.4
Based on 23 reviews

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About Hotel Ambassador

Description

This luxurious hotel in the heart of Vienna’s historic center, 200 meters from St. Stephen’s Cathedral, offers traditional elegance, modern facilities, and award winning restaurants. The hotel is only a few minutes’ walk from the Opera House, the Musikverein, and the Spanish Riding School. The Stefansplatz underground station offers fast transport connections to the airport and all of Vienna. The Hotel Ambassador in Vienna, located on the upscale shopping street Kärntner Straße, was built over 100 years ago and has been sensitively updated. The very large rooms with high ceilings and wooden floors are decorated in an elegant Viennese style. They also have cable TV and high speed internet access.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • luggage storage
  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • currency exchange

Languages Spoken

  • English
  • French
  • German
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55 EUR
Breakfast Charge (when not included in room rate): 25 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.0 Km
Distance to Airport: 18 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 85
Parking Fee (per day): 34 EUR
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1898
Year Hotel Last Renovated: 2000
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 6.8
  • Location 9.7
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.6

Joy W.
Canada
June 05, 2016
Would like to come back and state here
Good location, helpful staff . Would be nice to have kettle in room for making hot drink

Fairol I.
Malaysia
May 30, 2016
Great Hotel
Great hotel at superb location. Staffs were very friendly and helpful. Totally recommended

Sha J.
Taiwan
May 27, 2016
Spacious Room
Location is great. Spacious Room.

Layla A.
Saudi Arabia
September 19, 2015
Prime location
1-Location 2-Staff 3-Spacious rooms

Bert G.
Belgium
February 16, 2014
Nice Historic hotel but not much else
Historic central location and nice quality breakfast
The stay in the hotel was falling short of expectations for a 5-star hotel and for the price of a night (even the Agoda discount price). The rooms are large, but amenities are very basic, no iron in room, limited and low quality care products, finishes in the room are historically correct but too limited and minimal for current business traveler needs. The bar looks nice, but very disturbing smoking is still allowed in the bar. Staff is responsive, but this cannot make up for the smoke and noisy behaviour of local visitors. Also, not having a gym is an absolute NO-GO for a 5-star hotel. I will not be returning here for business purposes.

Anar A.
Azerbaijan
January 27, 2014
Nice hotel with great location
Location, staff and cleanliness
Nice hotel, centrally located. The staff is very friendly. Close to shopping area. The rooms are big and clean. I will recommend this hotel.

Anar A.
Azerbaijan
January 27, 2014
Great hotel with friendly staff
Location, staff and comfortable rooms
The hotel is situated in the center of the city. It is very close to shopping area. There are a lot of restaurants near the hotel. The staff is very friendly. The rooms are big and very clean. I will stay at this hotel again.

Cheryl B.
Canada
December 01, 2013
Enjoyable, comfortable, helpful staff
hotel suite was large, good location food was good
Good stay as it is central to many of the historic sites, the shopping street and the opera house.

VANESSA K.
Singapore
October 09, 2013
Expensive but good location
Location, size of room
Room was big, seems that we were upgraded to a larger room. Internet was good and overall design and comfort of the room is up to standard for the price we paid. However, we did not want our room made up on the days we stayed and hung the 'Do not disturb' sign outside of the room. On both days we came back to find our room had been made up and the sign removed from the door. Called to inform them and they offered no apology of any sort. To those staying there, please keep your belongings safe when you go out in case they forego the DND sign.

Dan M.
Sweden
August 02, 2013
Absolut perfect with everything
Service, room, area
If you want a perfect first class hotel in Vienna i recomennded this hotel.


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