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Recent customer comments

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Very good



based on 1649 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.6
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Ika P. from Indonesia
Business travelers
Stayed 2 nights in February 2016
Nice hotel in Medan
our first choice to stay in Medan
Reviewed August 02, 2016

Ika P. from Indonesia
Business travelers
Stayed 2 nights in July 2016
nice Hotel to stay in Medan
it will be our first recommendation to stay while visiting Medan.
Reviewed August 02, 2016

Ika P. from Indonesia
Business travelers
Stayed 2 nights in July 2016
Good and clean hotel, very recommended
It will be our choice to stay while visiting Medan
Reviewed August 02, 2016

Nor R. from Malaysia
Families with young children
Stayed 4 nights in July 2016
Good
Recommended for stay
Reviewed August 01, 2016

Jocelyn S. from Malaysia
Couples
Stayed 2 nights in July 2016
Value for money, good stay
My boyfriend and I stayed here for 2 nights. Pro: Generally almost everything is good, the room is spacious, bed is comfy, bathroom is clean. The buffet breakfast is excellent too, offering both local and western food. The hotel staffs speak English well and are very helpful. Location of the hotel is good too, it's only around 5 mins walk to merdeka square, where you can find a lot of restaurants there. Cons: Requested for room with good wifi coverage upon booking, however the wifi signal in our room was quite weak. The air-cond in our room was a little warm. Overall it's a great stay, highly recommended.
Reviewed July 30, 2016

Christophe S. from Belgium
Families with young children
Stayed 3 nights in July 2016
Worst than before
Seems that they are getting worst year by year. 3 years ago it was great but pool and room are not well maintained. I cut my toe on a broken tile in the swimming pool. And there are many broken tile. For the breakfast it is still excellent.
Reviewed July 23, 2016

ERMONO P. from Indonesia
Families with older children
Stayed one night in July 2016
need cleanliness improvement
1. Location near shopping mall but shopping mall is not good 2. Smell of smoke in the non smoking room 3. Staff not helpful, i request bring the bag to the room (by phone), not be delivered, until i go to the location and request again 4. Swimming pool dirty
Reviewed July 20, 2016

Alissa M. from Indonesia
Business travelers
Stayed 2 nights in April 2016
City Center, old hotel with confusing signs from room to elevators & lobby
This is an old and large hotel on top of a mall, the room was nice & large. But it was very far to walk from my room to the elevator, and the hallways were carpeted so spinner suitcases were useless. Because of the lay-out of the hotel and only few direction signs, it was confusing & frustrating to get to the elevator.
Reviewed July 20, 2016

KHASIAH R. from Indonesia
Families with older children
Stayed one night in July 2016
All ok
Next time, will stay again
Reviewed July 19, 2016

KHASIAH R. from Indonesia
Families with young children
Stayed one night in July 2016
everything is ok.
Next time, we wil stay again this hotel .
Reviewed July 19, 2016