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Hotel Bencoolen

47 Bencoolen Street, Bugis, Singapore 189626 (Show on map)

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Hotel Bencoolen Singapore - Single Queen Room Hotel Bencoolen Singapore - Triple Room Hotel Bencoolen Singapore - Deluxe King Room Hotel Bencoolen Singapore - Family Room Hotel Bencoolen Singapore - Reception Hotel Bencoolen Singapore - Deluxe Twin Hotel Bencoolen Singapore - Bathroom Hotel Bencoolen Singapore - Interior
Area: Bugis Number of Rooms: 84
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Recent customer reviews

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Pleasant

6.7

based on
2289 reviews

Value for Money
6.6
Location
7.8
Staff Performance
6.6
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
5.9
All reviews (2289)
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Carmencita A. Families with older children Philippines, February 22, 2013
Just enough for budget stay

Staffs are very accommodating
9.3
thought that it was one of the most convenient location, i booked this hotel just 2 days before my trip to singapore. it really is (just 5-10mins walk to bras basah mrt station). but just a friendly reminder-- there is a construction going on the bencoolen street, mainly in front of the hotel. so, it is a must to walk towards/from bras basah rd or prinsep link to get/drop off from public transpo (which is very inconvenient when bringing luggage with you.) the time we arrived in sg, it was raining so we don't have any choice but to ride a taxi just to get to nearby hotel, still walk around 25m before we get into the hotel itself. me and mum are very embarrassed since we have our luggage with us. the good side is checking-in was very smooth, the receptionist, concierge and a guy (maybe a waiter/maintenance) in the restaurant are very friendly and accommodating. the room (king room) is nice, spacious and clean. bathroom is relatively spacious, bathtub doesn't have rubber mat, so your risk of falling/sliding is high. breakfast is good however, the food are just placed outside the hotel (although it is covered) as well as the utensils are exposed to the street with construction outside and public just passing by.
Love M. Solo travelers Philippines, February 22, 2013
small rooms but clean toilet

near d shops
6.7
the hotel was quite alright but i found the room smaller and quite old compared to the photos from the net and its not what i expected. toilets are neat and clean and am happy about it as am a fussy re toilets n bath.staff are approachable and of great help especially in booking a taxi.during my stay, breakfast was free but hotel provide bfast at 0730am but i need to be at the airport at 600 am so havent tries their food. lifts are very small and looks scary but its working alright. location was not that bad as its near heaps of restaurants and shops and walking distance to mrt station.theres a construction going on that time so its a bit noisy but overnight there's no noise. overall, i had a pleasant stay..
Sightseeing/Attractions Tip: Sightseeing or visiting the city's tourist attractions are very handy and entrances are free for some sights. marina nay sands was awesome you can tour the building with minimal fee. You should stay in singapore for 3 to 5 days so that you can roam around and a good for family vacation as well.
Melissa R. Solo travelers Indonesia, February 21, 2013
Lovely hotel, within walking distance to MRT

Within walking distance to MRT and with reasonable price for the room
7.3
Lovely hotel with friendly hotel service. Located within walking distance to MRT so it is easier to travel to other area for shopping or sightseeing. The breakfast is also good and the room rate is quite reasonable.
Michael O. Business travelers Malaysia, February 21, 2013
Loved the soft silky bed covers

Very courteous front office staff
7.7
Located smack in the middle of the contruction of new Bencoolen station , so if you staying in your room all the time ... it's day mare ! THe front office staff were great and friendlly people and a word of appreciation to the front office concierge , multitasking .
Timothy C. Couples United States of America, February 19, 2013
Good, basic, no frills hotel

spa pool and gym
8
The location suited my plans very well. The only downside is the construction going on directly in front of the hotel for the new MRT station. Clean hotel. Friendly and accommodating staff. Id stay here again for sure!
Leigh C. Solo travelers New Zealand, February 17, 2013
Great Location, Freindly Staff

Close to shopping, and central to most places
7.7
I enjoyed the 2 nights I was there, very convienient
Christy C. Couples Philippines, February 12, 2013
So-so Hotel

City Location
6.7
The experience was A-okay but the hotel itself is just so-so. Not so good but not so bad as well. For the price I paid for it, I don't have the right to complain
Shopping Tip: Near a lot of shopping areas in Bugis.
Pak T. Business travelers Hong Kong, February 9, 2013
Very very bad hotel
3
In summary, very bad experience: I will give 2/10 for this hotel. The service I had from the reception staff was very poor and not polite, where I was treated like a criminal rather than a customer. I understand this is a budget hotel but the service was just too bad. I made a compliant verbally and by email to the their GM Kay where I did not recieve any reply which was even more dissapointing.
Hotel Feature Tip: If you wanted a bed, go for this one. But if you want a little bit more, don't chose this one.
John B. Solo travelers New Zealand, January 31, 2013
the best location

handy to central & little India shopping, to clarke Quay dining, to museums & botanic gardens walking
8.3
This is a value hotel (not luxury) that is ideal for the busy person or group on a short stopover: adequate sized clean, modern, well serviced rooms - all you need for a comfortable stay in a safe clean environment - at good value price
Chulin K. Business travelers Thailand, January 31, 2013
Standard room with basic amenities

Clean room
6
Bencoolen is in the middle of station construction, so not convenient for car access. Obviously, the view is unpleasant. I know about the construction, but booked the room due to its location and it's just a night stay - no complaint. The strange thing is in fact the breakfast buffet line which is set outside the hotel, on pedestrians, and eat inside.

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Customer Reviews - Hotel Bencoolen, Singapore

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