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Hotel Bencoolen

47 Bencoolen Street, Bugis, Singapore 189626 (Show on map)

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Hotel Bencoolen Singapore - Single Queen Room Hotel Bencoolen Singapore - Triple Room Hotel Bencoolen Singapore - Deluxe King Room Hotel Bencoolen Singapore - Family Room Hotel Bencoolen Singapore - Reception Hotel Bencoolen Singapore - Deluxe Twin Hotel Bencoolen Singapore - Bathroom Hotel Bencoolen Singapore - Interior
Area: Bugis Number of Rooms: 84
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
2448 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
6.0
All reviews (2448)
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Grace A. Couples Brunei Darussalam, February 9, 2015
adequate for 2 star plus

location, location, location - walking distance to Bras Basah MRT
6.3
adequate. upon check in ( 9 pm at night), was pleasntly greeted and given a high quiet room as requested, but lights kept short-circuting indicating poor maintenence. I was eventually changed to another room (noisy) and the safe could not be accessed as it was now past 10 pm and technician was not available. Night receptionist and Manager was prompt in responding and agreed to change me to a working quiet room the next day ( fully booked). The Day receptionist however was quite unfriendly to the point of being hostile/ sullen 'you're the one who keeps changing rooms!' Made me feel it was my fault for not being accepting of the non functioning room, of not being accepting of a noisy replacement room. Had to justify my request for room change to her!! disappointing customer relation attitude from the day receptionist. Gym equipment quite old, not functioning well. Other staff all friendly. will stay elsewhere in the future.
Graham B. Solo travelers Australia, February 8, 2015
Night stay over

Location
5.7
Small tiny room they rated at $220 should be under 100 Small useless pool Breakfast outside eggs overcooked not a lot to choose from
Torsten W. Groups Germany, February 6, 2015
Good Location

The Pool,the Room,the Location
6.7
okay
Tu D. Business travelers Canada, February 6, 2015
Good value for money

Location, location, location
7
Fair
Daniel H. Business travelers Malaysia, February 5, 2015
good and nice hotel with good location

location wise is good
6
just the noise from the nearby consturction disturbing peace.tq
Nadeesha W. Solo travelers Sri Lanka, February 4, 2015
pleasant stay

pleasant, Helpfull, and the location
8.7
Melissa W. Groups Malaysia, February 2, 2015
taken aback by the head charges

location, service
6.7
i booked a twin room with the understanding that two person can stay. to my surprise upon check in i was asked for another sgd30 for the additional pax as apparently though i booked for a twin room, i am supposed to indicate it is for 2 pax and different rates applied. breakfast is simple by the walk way, rather unconducive but food wise, it's fine. room is rather small and slightly run down. but service is great.
M A. Couples United States of America, February 2, 2015
Worth for the rate.very attentive staffs.

Close to MRT.Attentive staff.free breakfast
9
Nice .Comfortable.Staffs were attentive/helpful
Juan-Miguel Y. Solo travelers Philippines, February 1, 2015
staying wary

only the location was to their benefit
6.7
Not recommended. Not coming back.
Ivan J. Solo travelers Indonesia, February 1, 2015
value for money

free breakfast, free wifi, clean, value for money and good location
7
It's a nice place for the value. There are gym and pool. They provide breakfast, as hotel in their value range usually doesn't provide breakfast. The location is in the centre of Singapore. The staffs are really friendly and so helpful. It is really worthy staying in this hotel, although the hotel is quite old. The hotel room is also clean and cozy. Overall, it is really satisfying.

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Customer Reviews - Hotel Bencoolen, Singapore

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