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Hotel Bencoolen

47 Bencoolen Street, Bugis, Singapore 189626 (Show on map)

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Area: Bugis Number of Rooms: 84
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
2319 reviews

Value for Money
6.6
Location
7.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
6.0
All reviews (2319)
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Brett R. Solo travelers Australia, January 18, 2015
Satisfied customer

location, concierge being helpful, pool
6.7
Satisfied customer for what I paid. The breakfast buffet was not satisfactory though - toast, rice, ham, egg, juice, tea and coffee??
Lee C. Solo travelers Malaysia, January 17, 2015
good

the malay uncle is very informative and friendly. he is very helpful and people oriented too.
7.3
Good.
Guido V. Couples Belgium, January 14, 2015
Only one night

Location
6.7
Too short to write à serieus review
Tsu M. Couples Malaysia, January 9, 2015
near MRT, basic hotel

comfortable beds and quick check in
5
The hotel is near the MRT. Breakfast was provided but it is very basic. There is coffee/tea, toast, rice, eggs and ham. The hotel had no proper dining areas and we had to dine on the street walkway. There is construction works being carried out at the entrance of the hotel which is unlikely to finish anytime soon. The staff were however efficient and check in was quick. Beds were comfortable but carpets were old and worn out. We stayed here for a one night stopover between our two flights. However we would not stay here for more than one night as the rooms are very small.
Karina E. Solo travelers Philippines, January 8, 2015
Good Location, Value for Money

good location, comfortable bed, helpful staff
9.7
It's just inconvenient at the moment to dodge around the area where the train station is being constructed. It's an old hotel but it's worth every penny. The hotel staff are very accommodating.
Brett R. Solo travelers Australia, January 4, 2015
Australian tourist

Staff
9
Rahmat H. Couples Indonesia, January 2, 2015
Good Location

Cozy Room and helpfull staff
8
Robert W. Couples United Kingdom, January 1, 2015
Breakfast on the Street

Rooms were clean, bellboy was very friendly along with reception staff
6.7
Breakfast on the street is what ruined our stay as it was served on the street with rats looking for treats. The hotel did offer a bar lounge to eat in, which was also located on the street and was dark and not welcoming. Having the MRT extension happening until 2017 which is just 3 metres from the front entrance and rooms on the front of the house. The website used the term nearby construction works. Now for the positive side of things. The rooms were nice and clean. Sheets changed daily along with towels. Cleanliness of the rooms was good. Nice decor and TV. Staff were friendly and understanding but not able to resolve the breakfast issue. Two stars the most until you change the breakfast area. The hotel carpark might make better location for breakfast with some astroturf and greenery it would be 1000 times better than the present location and cleaner. Good location, nice rooms, nice staff, awful breakfast.
Jun F. Solo travelers Malaysia, December 30, 2014
Staff are extremely informative

Informative staff, friendly and very central to any place
6.7
The hotel is old but overall stay is good. But credits is to their staff. Very informative and friendly. Hotel is very central to Marina, Orchard, Bugis, town hall, esplanade etc
Kristine L. Solo travelers United States of America, December 30, 2014
happy sleeper

outstanding service, convenient location, really soft and comfortable bedsheets
8.3

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Customer Reviews - Hotel Bencoolen, Singapore

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