arrow-up-icon Earn points on your existing loyalty program!
Very good 7.1
Based on 172 reviews

Up to 30% off with Agoda Insider Deals!

About Hotel Bisanta Bidakara

Description

One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the railway station in the heart of the city. The hotel offers a varied choice of suites and guestrooms according to your taste and needs. With shopping centers, numerous office buildings, and the Government Office in close proximity, the hotel is suited for business and leisure travelers alike. Guests should visit Perak Harbor which is a 30-minute drive away from the hotel. The on-site Anggrak Coffee Shop is an ideal pit stop for a drink or snack after a day of sightseeing. The hotel is ideal for travelers who want to be in the center of the bustling city of Surabaya. Reservations at Hotel Bisanta Bidakara are simple via our secure online booking form. Just enter your desired dates and submit.
Show more Show less

Features

Internet

  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • concierge
  • smoking allowed

On-site facilities

  • family room
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Number of Rooms : 105
Show more Show less

Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.7
  • Location 7.3
  • Room Comfort/Standard 6.8
  • Staff Performance 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

6.4 Diane G.
Singapore
June 19, 2016
Could have been better
The most friendly person in the hotel is the chef who showed up in the morning of 16/6. The rest of the staff seem kind of aloof and cold. Good spread of breakfast and food was always hot and changed daily. Ran out of toilet roll but was not replenished when asked for it and when the room was made, the staff apparently did not notice it had run out of supply. Was supplied after repeated request was made. Booked this hotel as I wanted to use its treadmill but sadly it was out of order. Fitness centre was locked up, you need to make a trip down to the front desk for them to send someone to open the door although it could be accessed by the room card.

9.6 Franklin C.
Indonesia
May 08, 2016
Nice
Staff Nice and helpful, a lot of food around hotel

8 Bagaskara P.
Indonesia
April 26, 2016
Good
Good

8 Mikhael W.
Indonesia
March 31, 2016
Excellent value for money hotel
There is swimming pool but small and not deep enough There is gym Clean room but the lightning, ambience and furniture could be improved Great location at the center of the city Overall excellent value for money

4.8 Samuel L.
Indonesia
February 18, 2016
Wifi is weak in room and magnetic key is difficult to use
Wifi signal in room is only one bar and magnetic key is difficult to use

6.4 kusman Y.
Indonesia
February 02, 2016
Nice hotel
Clean, quite and near to shopping center

5.7 Amanda J.
Indonesia
January 02, 2016
Old room, un-clean, not good food
Staffs nice and good responds; good location, food around hotels
Old room, so many small cockroaches, bathtoom is old and flood after using the shower. It was pretty horible, but since I dont have any choice. But the staffs is nice and helpful of lending my hairdryer and founding a taxi cab for me. There were plenty of restaurants nearby with walk distance. Swimming pool were under construction.

8.3 naomi A.
Indonesia
December 21, 2015
good stay
food,location,staff
I just stay one night and it was quite pleasant.

6.7 EKO J.
Indonesia
November 25, 2015
not bad
good
Good

7.3 Andri G.
Indonesia
November 05, 2015
I found a centipede in the bathroom
The front desk was friendly, the food was good, the location was strategic.
First when we checked in, the frond desk officer was really helpful and friendly. We got the room very fast. The room was quite spacious. Unfortunately, we found a centipede at the bath room, and it fright us out. But, the room servicer has removed it which is good. The wifi connection was really weak, it was likely because our room position was on the corner end. The morning breakfast was tasty. The hotel location was strategic. We found alot of restaurants or food depots around the hotel area. The pool was clean.


;