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People love this hotel for:
    Nearest transport:
  • Gubeng Train Station (1.7 Km / 21 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.0 Km)
    Customer comments:
  • "Clean room", "Friendly staff", "Good location"
    Top nearby attractions:
  • Plaza Tunjungan (0.6 Km / 8 min walk)
  • Gramedia Bookstore (0.6 Km / 8 min walk)
  • Pasar Genteng (1.1 Km / 14 min walk)
  • Zangrandi Ice Cream Palace (1.1 Km / 14 min walk)

Note: Distances are measured as a straight line.

Hotel Bisanta Bidakara

Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia (Show on map)

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"So comfort, best service, and..."

Kevin, Indonesia August 27, 2015

Features of Hotel Bisanta Bidakara

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the...see more One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the railway station in the heart of the city. The hotel offers a varied choice of suites and guestrooms according to your taste and needs. With shopping centers, numerous office buildings, and the Government Office in close proximity, the hotel is suited for business and leisure travelers alike. Guests should visit Perak Harbor which is a 30-minute drive away from the hotel. The on-site Anggrak Coffee Shop is an ideal pit stop for a drink or snack after a day of sightseeing. The hotel is ideal for travelers who want to be in the center of the bustling city of Surabaya. Reservations at Hotel Bisanta Bidakara are simple via our secure online booking form. Just enter your desired dates and submit.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (139)

Business travelers (49)

Couples (30)

Solo travelers (25)

Families with young children (25)

Families with older children (3)

Groups (7)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (139)
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Djaka A. Families with young children
Indonesia, September 28, 2015

Lokasi staff dan kebersihan
Novitaria N. Business travelers
Indonesia, September 12, 2015
Bad choice

Hotel Bisanta Bidakara
Via Agoda
Kevin T. Groups
Indonesia, August 30, 2015
Good Hotel

So comfort, best service, and safety
Jon F. Couples
Australia, August 23, 2015
Ok 3 Star hotel

Seeing isurrounding area in daylight after slightly scary evening arrival. Despite poor Englisg, staff very helpful. Value for Money
Surrounding area is a worry with a night arrival but perfectly ok when seen in daylight. It is not really a hotel catering to Westerners but specialises in Indonesian Conferences and Meetings. Breakfast is excellent, only if you like Indonesian Cuisine. Despite poor English understanding by most Face-to- Face staff, their friendliness and helpfulness was outstanding. A good sized Western style very comfortable double bed. Unfortunately, as with three other Agoda bookings on this trip, the room standard was NOT what was promised but was downgraded by hotel. We stopped complaining after the first disastrous hotel and decided to simply "put up with it for our sanity". You do get exactly what you pay for!!! Of my many Agoda bookings over the past 5 years, this trip has proved that you should never assume that "Agoda Insider Deals" and "Special Rates" will be provided by the actual hotel. "I not speak English" has been standard response.
iwan K. Families with young children
Indonesia, August 11, 2015
Budget Hotel (Don't expect to much)

location, location and only location is the best from this hotel.
We've got old room with leaked air conditioner (AC), and it makes the floor carpet smells bad. The refrigerator at the room is not well function, its work but not made the bottles cold. I always check my reservation directly to the hotel prior arrived at the hotel, but for this hotel the phone number is can't be reach, so i tweet to the official hotel twitter account and got the another number, which is not putted in the their website and Agoda's Website as well. The staff explained that they don't have operator to pick up the phone. Also, the breakfast food is not varies. We spend three night in that room and the menu is not changes. And also they not ready if the guests is breakfast in the same time in early morning (at 6.30). Many of the food stall is empty and many tables is untidy because the waiters is not came yet. After 7 am, the waiters come to tidy up the table and fulfilled the food.
michael S. Couples
Australia, August 03, 2015
Surabaya Center Stay

Location, Facilities, Modern
Stay was only one night, but was the best hotel I have stayed in during any of my visits to Surabaya. Would recommend anybody to book this hotel when coming to Surabaya.
Jessica L. Families with older children
Indonesia, July 24, 2015
old building, some facilities have trouble

location, price, and swimming pool
please upgrade your facilities
kusman Y. Solo travelers
Indonesia, July 19, 2015
Simple hotel

Friendly staff, near city center and quite hotel
Diarna S. Families with young children
Indonesia, July 30, 2015
a simple hotel in central surabaya

hotel cleanliness, food, location
We enjoy our holiday in this hotel, but the bathroom condition was bad, needs tobe fixed soon. Thx
Felix B. Business travelers
Indonesia, July 06, 2015
Good Stay

Clean, comfort, nice service

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