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Hotel Bisanta Bidakara

Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia (Show on map)

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Good 7.1
based on 132 reviews

"So comfort, best service, and safety..."

  • Kevin, Indonesia
  • August 27, 2015
  • Area: Location: Surabaya Center
  • Rooms : 105

Room Types
Max
Rates
Deluxe Executive
Deluxe
Deluxe
Deluxe Executive
Deluxe Hot Deal

 

When would you like to stay at this hotel?

Features of Hotel Bisanta Bidakara
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

business center

car hire

car park

coffee shop

concierge

elevator

facilities for disabled guests

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

smoking area

tours

 
Sports and Recreation

fitness center

massage

outdoor pool

pool (kids)

spa

 
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

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One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the railway station in the heart of the city. The hotel offers a varied choice of suites and guestrooms according to your taste and needs. With shopping centers, numerous office buildings, and the Government Office in close proximity, the hotel is suited for business and leisure travelers alike. Guests should visit Perak Harbor which is a 30-minute drive away from the hotel. The on-site Anggrak Coffee Shop is an ideal pit stop for a drink or snack after a day of sightseeing. The hotel is ideal for travelers who want to be in the center of the bustling city of Surabaya. Reservations at Hotel Bisanta Bidakara are simple via our secure online booking form. Just enter your desired dates and submit.
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Number of Rooms
105


Recent customer comments

Filter by Traveler Type

 

Good

7.1

from 132 reviews

Value for Money
7.2
Location
7.3
Staff Performance
7.4
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.8
Food/Dining
7.1
All reviews (132)
Sort by:
Kevin T. Groups Indonesia, August 27, 2015
Good Hotel

So comfort, best service, and safety
8.7
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Jon F. Couples Australia, August 21, 2015
Ok 3 Star hotel

Seeing isurrounding area in daylight after slightly scary evening arrival. Despite poor Englisg, staff very helpful. Value for Money
7.3
Surrounding area is a worry with a night arrival but perfectly ok when seen in daylight. It is not really a hotel catering to Westerners but specialises in Indonesian Conferences and Meetings. Breakfast is excellent, only if you like Indonesian Cuisine. Despite poor English understanding by most Face-to- Face staff, their friendliness and helpfulness was outstanding. A good sized Western style very comfortable double bed. Unfortunately, as with three other Agoda bookings on this trip, the room standard was NOT what was promised but was downgraded by hotel. We stopped complaining after the first disastrous hotel and decided to simply "put up with it for our sanity". You do get exactly what you pay for!!! Of my many Agoda bookings over the past 5 years, this trip has proved that you should never assume that "Agoda Insider Deals" and "Special Rates" will be provided by the actual hotel. "I not speak English" has been standard response.
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Iwan K. Families with young children Indonesia, August 10, 2015
Budget Hotel (Don't expect to much)

location, location and only location is the best from this hotel.
5
We've got old room with leaked air conditioner (AC), and it makes the floor carpet smells bad. The refrigerator at the room is not well function, its work but not made the bottles cold. I always check my reservation directly to the hotel prior arrived at the hotel, but for this hotel the phone number is can't be reach, so i tweet to the official hotel twitter account and got the another number, which is not putted in the their website and Agoda's Website as well. The staff explained that they don't have operator to pick up the phone. Also, the breakfast food is not varies. We spend three night in that room and the menu is not changes. And also they not ready if the guests is breakfast in the same time in early morning (at 6.30). Many of the food stall is empty and many tables is untidy because the waiters is not came yet. After 7 am, the waiters come to tidy up the table and fulfilled the food.
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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (1.7 Km)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Clean room" , "Friendly staff" , "Good location"
Top attractions in the area:
  • Plaza Tunjungan (0.6 Km)
  • Gramedia Bookstore (0.6 Km)
  • Pasar Genteng (1.1 Km)
  • Zangrandi Ice Cream Palace (1.1 Km)

Customer Support


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