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Hotel Bisanta Bidakara

Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia (Show on map)

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Good 7.1
based on 131 reviews

"Seeing isurrounding area in daylight after slightly scary..."

  • Jon, Australia
  • August 21, 2015
  • Area: Surabaya Center
  • Rooms : 105

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Room Types
Deluxe Executive
Deluxe Executive
Deluxe Hot Deal


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Features of Hotel Bisanta Bidakara

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site


business center

car hire

car park

coffee shop



facilities for disabled guests

family room

laundry service

meeting facilities


room service

safety deposit boxes

smoking area


Sports and Recreation

fitness center


outdoor pool

pool (kids)



Wi-Fi in public areas


car park

valet parking


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One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the railway station in the heart of the city. The hotel offers a varied choice of suites and guestrooms according to your taste and needs. With shopping centers, numerous office buildings, and the Government Office in close proximity, the hotel is suited for business and leisure travelers alike. Guests should visit Perak Harbor which is a 30-minute drive away from the hotel. The on-site Anggrak Coffee Shop is an ideal pit stop for a drink or snack after a day of sightseeing. The hotel is ideal for travelers who want to be in the center of the bustling city of Surabaya. Reservations at Hotel Bisanta Bidakara are simple via our secure online booking form. Just enter your desired dates and submit. One of the more popular hotels in the city, Hotel Bisanta Bidakara is conveniently located close to the ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Number of Rooms

Recent customer comments

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from 131 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (131)
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Jon F. Couples Australia, August 21, 2015
Ok 3 Star hotel

Seeing isurrounding area in daylight after slightly scary evening arrival. Despite poor Englisg, staff very helpful. Value for Money
Surrounding area is a worry with a night arrival but perfectly ok when seen in daylight. It is not really a hotel catering to Westerners but specialises in Indonesian Conferences and Meetings. Breakfast is excellent, only if you like Indonesian Cuisine. Despite poor English understanding by most Face-to- Face staff, their friendliness and helpfulness was outstanding. A good sized Western style very comfortable double bed. Unfortunately, as with three other Agoda bookings on this trip, the room standard was NOT what was promised but was downgraded by hotel. We stopped complaining after the first disastrous hotel and decided to simply "put up with it for our sanity". You do get exactly what you pay for!!! Of my many Agoda bookings over the past 5 years, this trip has proved that you should never assume that "Agoda Insider Deals" and "Special Rates" will be provided by the actual hotel. "I not speak English" has been standard response.
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Iwan K. Families with young children Indonesia, August 10, 2015
Budget Hotel (Don't expect to much)

location, location and only location is the best from this hotel.
We've got old room with leaked air conditioner (AC), and it makes the floor carpet smells bad. The refrigerator at the room is not well function, its work but not made the bottles cold. I always check my reservation directly to the hotel prior arrived at the hotel, but for this hotel the phone number is can't be reach, so i tweet to the official hotel twitter account and got the another number, which is not putted in the their website and Agoda's Website as well. The staff explained that they don't have operator to pick up the phone. Also, the breakfast food is not varies. We spend three night in that room and the menu is not changes. And also they not ready if the guests is breakfast in the same time in early morning (at 6.30). Many of the food stall is empty and many tables is untidy because the waiters is not came yet. After 7 am, the waiters come to tidy up the table and fulfilled the food.
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Michael S. Couples Australia, August 2, 2015
Surabaya Center Stay

Location, Facilities, Modern
Stay was only one night, but was the best hotel I have stayed in during any of my visits to Surabaya. Would recommend anybody to book this hotel when coming to Surabaya.
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Jessica L. Families with older children Indonesia, July 18, 2015
old building, some facilities have trouble

location, price, and swimming pool
please upgrade your facilities
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Kusman Y. Solo travelers Indonesia, July 18, 2015
Simple hotel

Friendly staff, near city center and quite hotel
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Diarna R. Families with young children Indonesia, July 16, 2015
a simple hotel in central surabaya

hotel cleanliness, food, location
We enjoy our holiday in this hotel, but the bathroom condition was bad, needs tobe fixed soon. Thx
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Felix B. Business travelers Indonesia, July 5, 2015
Good Stay

Clean, comfort, nice service
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Bambang S. Solo travelers Indonesia, June 20, 2015
Good, Clean, and Comfort

Good, Clean, and Comfort
Recommended for bussiness and family
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Kusman Y. Solo travelers Indonesia, June 4, 2015
Nice hotel

Friendly staff, city center and quiet
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Felix B. Couples Indonesia, May 24, 2015
Good Stay

Clean, comfort, nice service
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< Previous page 1 - 10 of 131 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (1.7 Km / 21 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Clean room" , "Friendly staff" , "Good location"
Top attractions in the area:
  • Plaza Tunjungan (0.6 Km / 8 min walk)
  • Gramedia Bookstore (0.6 Km / 8 min walk)
  • Pasar Genteng (1.1 Km / 14 min walk)
  • Zangrandi Ice Cream Palace (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line.

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