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Good 6.9
Based on 1058 reviews

Recent customer comments

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Good



based on 1058 reviews
  • Cleanliness 7.4
  • Facilities 5.7
  • Location 8.0
  • Room Comfort/Standard 6.5
  • Service 6.7
  • Value for money 6.9
  • Food/Dining 5.8
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David B. from Canada
Solo travelers
Stayed 2 nights in August 2015
Once reputable brand has faded
Location, location, location
Rhombus started out in Hong Kong more than a decade ago with promise and good reviews. Based on this 2 night stay they have given up and just chase the mainland tour operators. While appreciative of a room category upgrade; not so impressed to discover the wet and messy way that both shower drains were plugged and obviously had never been cleaned. 7h later I was offered a new room, this after continued polite but firm conversations in person (there are no phones in the rooms).
Reviewed August 27, 2015

Chi K. from China
Couples
Stayed one night in August 2015
Water is leaking, no WiFi, the facilities is old.
N/A
1. Water was leaking from the bathroom to the bedroom. It made the carpet in the bedroom wet. It's quite disgusting. 2. There is no phone in the room. So, we had no way to call room service. 3. The WiFi is not free of charge. 4. The bed is too short. Although we are not tall, our feet still exceeded the edge of the bed.
Reviewed August 19, 2015

Jaeho A. from South Korea
Business travelers
Stayed one night in August 2015
Kind staffs but the room was not good.
Kind staffs, Not bad location.
I had a meeting and conference in Hong Kong, the location of the Hotel was not bad actually. The staff was quite kind and nice to us. However, the condition of the room and cleaning were quite bad. If I would trip to Hong Kong again, then I will book the other hotels for sure.
Reviewed August 18, 2015

Jianbin L. from China
Couples
Stayed one night in July 2015
Good location, room very small
Good location, room is clean
Reviewed August 12, 2015

Adisorn T. from Thailand
Groups
Stayed one night in August 2015
Good Hotel
Very Comfortable.
Reviewed August 08, 2015

Jianbin L. from China
Couples
Stayed 2 nights in July 2015
It's alright to stay one night
there are a lot restaurants near the hotel
Reviewed August 05, 2015

Ka C. from Hong Kong
Business travelers
Stayed one night in July 2015
nice
cheap nice good
Reviewed August 05, 2015

Ka C. from Hong Kong
Groups
Stayed one night in July 2015
clean
clean tidy small
Reviewed August 05, 2015

Ka C. from Hong Kong
Business travelers
Stayed one night in July 2015
small
small clean tidy
Reviewed August 05, 2015

Wong Y. from United States
Couples
Stayed one night in August 2015
Only for a short stay
Location
The price was great for a last minute booking. The location was also good which was 5 mins away from Times Square and the MTR station. The room was quite small and the bathroom was not as clean as I expected. I didn't find the staffs friendly as they have so many small talking while I was checking in, I don't know whats that about but I didn't find myself feel comfortable. I only stayed there for one night and that's good enough for me.
Reviewed August 04, 2015