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Hotel Cambodiana

313 Sisowath Quay, Phnom Penh Kingdom of Cambodia, Sangkat Chakto Mukh, Phnom Penh, Cambodia

Recent customer reviews

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Very good

7.2

based on
687 reviews

479 reviews in English

Value for Money
6.8
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (687)
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Vincent A. Business travelers France, January 21, 2016
Nothing worthing it
3
Old room, old facilities in a corner or the building. Room not ready upon check in (after 12) while hotel was far from being full. Ordered room service (pasta) and waited for almost 1h for delivery!!! Most importantly, wifi very weak so that impossible to work properly. Never again
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Vincent A. Business travelers France, January 21, 2016
Nothing worthing it
3
Old room, old facilities in a corner or the building. Room not ready upon check in (after 12) while hotel was far from being full. Ordered room service (pasta) and waited for almost 1h for delivery!!! Most importantly, wifi very weak so that impossible to work properly. Never again
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Lois D. Business travelers France, January 15, 2016
Sleepong Beauty

Location, large size of all rooms,
8
Great. I do not eat there, except for breakfast.. I gaze out my window at the fabulous view. The pool is wonderful on the river bank,and the restaurant on the pool terrace is good. The whole hotel needs refurbishing and a good interior deisigner. It should be the best hotel in Phnom Penh. It's just a little tired out. Fixtures need changing, the bathrooms are adequate but not snazzy. Room lighting is too dim. But I continue to return there because there are no surprises. Big closets, all rooms the same, reliable staff, and proximity to everythign by foot. If not, taxis, hotel cars and tuk tuks in abundance. Even tennis courts.
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Ricky P. Families with older children United States of America, January 14, 2016
Rick, Su and John visit Phnom Penh

Pool, service and view
9
The hotel has not been updated but it offers a clean room and good service from an attentive staff. They try mightily to live up to their past. Remember, you are not going to Paris. It has not been that long since they were fighting in the streets. The streets nearby are dirty and not to be walked at night. However, you can say that for much of the entire town. I would go back again.
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Lois D. Couples France, January 12, 2016
Safe choice

Location, view, size of room
7.3
Great. Rooms are comfortable with big closets, decent sized bathrooms and spectacular views towards the river from wide glass outer walls. Riverside pool is wonderful and has a good enough terrace restaurant. Room service is prompt. Location is wonderful. Now constructngn a foot path along the river fromt he hotel to the Royal Palace. Lots of restaurants also walking distance. Tuk tuks and taxis always available. (Bargain before you get into tuk tuk. Most trips, they will wait for $5 round trip Hotel cars are a better deal for half-day than by the hour. Rooms need refreshing in decor, but AC works fine as can be controlled. Lighting needs brightening. We keep returning here year after year.Surroundings have changed a lot, but the hotel has not. It was build in the 70's, and all rooms are identical. Beds cmfortable. staff courteous. But watch out for ordering food-- they do not always understand.
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Tan A. Business travelers Singapore, January 4, 2016
need to upgrade

location & security
6.3
Not worth it,Toilet need to upgrade urgently
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Nayana N. Business travelers India, December 9, 2015
ok

ok
9
ok
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Takehisa D. Business travelers Japan, December 8, 2015
facilities are almost old

room service staff
6
toilet is old style.
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David S. Families with young children United States of America, November 30, 2015
Comes up short.

Nice pool. Good location. Friendly staff.
6.3
The hotel has so much potential. However it doesn't seem like any upkeep has been put in since Pol Pot left town. Carpets are worn and sagging; Pool lounges are torn and ragged; TV's are vintage;
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Michael S. Business travelers Canada, November 26, 2015
mediocre

housekeeping, closeness to palace, and central market
6.3
1] been infuriated by the unfair price policy at renting meeting rooms: today $40/ for 1/2hour .. next day they will quote you $150.00 / hour ... same room 2] internet very slow... disappearance of signal etc 3] asked non-smoking room ... no a strong smell in my room but down the hallway very very high level of cigarette smoke... which obviously I inhaled duding my trips on the hallway to from room.. + bit of smell, smoke entered through the gap under the door
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