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Hotel Capitol Kuala Lumpur

Jalan Bulan, Off Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: Bukit Bintang Number of Rooms: 235
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
4761 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (4761)
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Wenhan G. Couples Singapore, April 20, 2014
A comfortable 3 Star Hotel in the shopping hub

Location, thoughtful staff and aircon
9
I picked this hotel as it is in the vicinity of Bukit Bintang, close to shopping centres such as Farenheit 88, Pavillion, Low Yat etc. It is surrounded by many food stalls from morning to night so I did not include breakfast in my stay. Except that now Bukit Bintang is going to have a new subway station so many pedestrian ways are diverted. There is 7-11 and also another 24h minimart convenient for us. Check-in was smooth within 10 minutes, hotel lifts have access card features to prevent outsiders from coming in. I believed we been given the deluxe room because it looked more spacious. The room was clean, LED TV with very basic channels, and clean toilet. Air conditioning can be adjusted, which is very comfortable. However there was not much toilet amenities and the toilet bowl was difficult to flush. The special design taps were also difficult to turn on and off. At night, I could see lights from a tall building LED seeping into my room but I was unable to shut my curtains totally. A bit distracting. Housekeeping was very thoughtful as I accidentally placed the privacy tab on my door for the entire day. They tried to call my room twice and in the end I found a note from them on the floor beneath the door. I contacted them and the housekeeping guys came immediately to clean up our room. Very good service. Overall a pleasant and safe stay in Capitol Hotel. I will definitely return in future.
Chun S. Families with older children Malaysia, April 20, 2014
average hotel

location is at the city center, great food and hawkers around, safe to walk around surroundings at night
6.7
check in was fast. just 1 minute walk from Sg Wang plaza. good restaurants just downstairs. however this location which is situated at small road is full of cars and our friend had a hard time getting in due to traffic jam. Ok if you are not driving. Connected to Sg Wang plaza is a monorail line. Rooms smell of detergent / insects repeller. No toothbrush provided. Upon check out, staff are slow and rude. No breakfast provided, add ons are available but quite pricey for malaysia range. Parking is at another mall which require 5 mins walk from this hotel, free of charge.
Cheau C. Solo travelers Malaysia, April 19, 2014
not comfortable

close to shopping mall, friendly staff
6
the extra bed requested had mouldy smell. bitten by bed bugs.
Jameelah T. Couples Australia, April 18, 2014
Great Location

The hotel is situated in a great location close to all shops in Bukit Bintang.
8
We always enjoy our stay at Capitol Hotel. Whenever we visit Kuala Lumpur we stay at Capitol Hotel. The staff are always friendly and very helpful.
Malcolm M. Couples United Kingdom, April 17, 2014
A good hotel with a willing to help staff

Very clean Good Staff,Good Breakfast
9.7
A very pleasant stay at the Hotel Capitol,with the staff very helpful.
Low W. Solo travelers Malaysia, April 16, 2014
comfortable and nice hottel

good location, friendly staff, and comfortable room
9.3
a nice and pleasant stay
Ow H. Couples Malaysia, April 13, 2014
GREAT LOCATION

LOCATION LOCATION LOCATION
7.7
Our stay was ok. Location is the best plus point about this hotel, basically next to the famous Sungei Wang shopping mall. Check in and out was fast because there we were not many customers at that time. Lifts are equipped with access card system for better security. However, there is no private car park for this hotel. For driving guest, you have to park your car at the opposite Low Yat shopping mall, free of charge for hotel guest.
Chi K. Business travelers Malaysia, April 13, 2014
Comfortable value for money

comfortable value for money near to shopping
6
Good comfortable near to everything
Andre T. Families with older children Indonesia, April 13, 2014
nice hotel with nice surrounding

clean, near shopping area, near various local restaurant
7.3
It's a very mica stay, hotel room was very good, and it's located in good area, very near with various and nice local restaurant.
Bernard G. Couples United States of America, April 13, 2014
Location close to shopping and restaurants

Clean, good location, friendly staff
9.3
We've stayed at this hotel for years. Room feels clean, bed and pillows are comfortable and room amenities add to a relaxing stay. Very easy access to restaurants and shopping despite construction going on nearby, no problem walking in the neighborhood at night. Staff is friendly and helpful. Wifi in the room worked well. There's a Giant supermarket a block away, large shopping center across the street, covenience store around the corner. The Pavilions Mall and food court is a short 10 min. walk away as is Times Square Mall. Easy to get a taxi in the adjacent area.

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Customer Reviews - Hotel Capitol Kuala Lumpur, Kuala Lumpur

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