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Recent customer comments

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Very good

based on 5769 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.8

9.3 Alexander W.
May 11, 2015
convenient location and clean & nice hotel
location, location, location
It was a very nice stay in Capitol hotel, all the staffs are very friendly and proffesional.

4.7 MEI L.
May 11, 2015
needs improvement
The rooms were dirty. i request a non-smoking room as i'm pregnant now, and the hotel could only give me a smoking room. Everything absorbs the odour; carpet, bedding, soft furnishings, blinds, everything. Its VERY noisy especially at night with some activities/performance just opposite the hotel.

7.3 Ing H.
May 11, 2015
great location
very good location, many dining area around, walking distance to pavilion and monorail, room is ok but few tv channel available, air con making noise during night

7.3 Katherina W.
May 08, 2015
Excellent Service
Location, staff and the environment of hotel
The staff is very nice, as i asked for the late check out from the manager until 2pm, and the manager on duty really try his best to be flexible for us in their time. Overall our stay is awesome!!..

8.3 Kenneth N.
May 08, 2015
Perfect location
the location is perfectly situated to the shopping district. It's also near by the hocker center
it was good. Although I asked for a hotel transfer when I booked via agoda but no one informed me that they could not do it. We were also placed in a smoking room since the hotel was full.

7.3 Stanly T.
June 11, 2015
Nights in Capitol
Location, Cleanliness & Spacious room
Decent stay and expect improvement in services provided

9.3 Christianne C.
May 05, 2015
May KL Trip
clean, comfortable and nice room to stay in.
very comfortable. the rooms are spacious and comfy, and more importantly, clean. we enjoyed our stay. it was nice coming back to a nice room after a long day of exploring!

7.7 Mohammad H.
May 04, 2015
Bed, View, Connecting Room

10 Mohd K.
May 05, 2015
Amazing stay at Capitol Hotel
near by shopping mall, have parking lot, nice breakfast
The best is, the hotel give me suite room while my booking deluxe room.

10 Siew C.
May 07, 2015
Staff friendly & food delicious
Good location, friendly staff and food delicious