Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 5929 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.8

Cecelia T.
July 30, 2015
Just ok
The food was just nice moderately. Service was normal.
Just nice. The room had a very strong smoking smell though. My blankets had the smoke smell too. Breakfast was good, however the waitress keep on taking our plates even when we were not finish, was kinda rude.

Lie P.
July 30, 2015
A hotel with great location
Location, cleanliness, helpful staff
My stay in the hotel is nice. Its location is very strategic, near with restaurants and other places to eat. If you walk a bit you can reach Lot 10, where big shopping malls are located. Jalan Alor is also within walk distance where many food stalls are open in the evening. Nice place to stay.

Lisa I.
July 29, 2015
Good location
Good location, near shopping area, food area and monorail station
The room was cleaned, quite spacious with wide window and complete amenities. Location is at the center of Bukit Bintang area (behind BB plaza and Sungei Wang plaza). The staff is very friendly and helpful since we did early check in.

tina T.
July 28, 2015
Nice but small room
Room is clean, comfort, & location is good
I don't really satisfied with their staff performance, i purchased extra bed but they didn't inform that the extra bed didn't include the breakfast. Even kids need to pay for breakfast. Room is small, only location is good. I will not stay at this hotel again.

Brian R.
United States
July 27, 2015
Great Stay
Courteous and Helpful Staff, Room Condition, Location
Hotel Capitol is a great value for money. It is in the center of the city near the big shopping centers. The staff are excellent - very, very helpful!! The room was nice, clean, and comfortable. I would definitely stay there again.

July 27, 2015
always best value
Stay was good as usual. Staff always helpful and kind. Room very clean and comfortable. Location perfect

Abdul M.
Brunei Darussalam
July 27, 2015
Good Hotel
Nightlife, shopping, massage
It was a great place to stay. Near shopping complex.

Ronny L.
July 26, 2015
I'm a loyal guest @ Hotel Capitol
Location, Staff services & room comfort
The only hotel destination whenever i visited Kuala Lumpur for the past 4 years!

Lau T.
July 25, 2015
Good location
Location n service
Car park at opp plaza .. Everything Is good

sanjeeva T.
July 25, 2015
Capitol is situated in Bukit Bintang
my room was very tired looking and certainly nothing like those on website
Plaza is very near by.You can walk to all shopping destinations.Sanguei Wang' entrance is next to hotel.Berjaya times square is just 300M, Capitol is situated in Bukit Bintang