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Hotel Capitol Kuala Lumpur

Jalan Bulan, Off Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: Bukit Bintang Number of Rooms: 235
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
4755 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (4755)
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Tze P. Business travelers Malaysia, June 28, 2013
Overall good but room services lacking

clean room when first enter, nice bed and nice location for shopping and food
7.7
Some of the areas needing improvements: 1) room service needs to polish up a bit as a request for some ice cubes needed more than 3 calls and waited for more than 30 minutes; 2) Room cleaning service needs to be more active as by 4pm my colleague and my rooms are yet to be cleaned; 3) Front desk staff don't seems so friendly (only one young lady) when i only asked to borrow a scissor for my box luggage packing use.
Chua J. Business travelers Singapore, June 28, 2013
Comfortable but annoying without WIFI

Speed of service, friendly staff, clean room
8
They provide fast service, and their check-out service was even faster. Got a room upgrade for the 3 nights stay. Unfortunately their WIFI connection is very weak, which is annoying. Will recommend my friends due to their fast service; will not if WIFI connection is important to them
Chong W. Solo travelers Malaysia, June 28, 2013
Very nice ! very comfortable for relax holiday !

Internet fast , Good Service , Near Shopping area !
7
Wong Y. Business travelers Malaysia, June 28, 2013
Value for money

price, location, clean
8
Value for money, nearby the city center, shopping center & business function, near & nice breakfast
Nicholas T. Business travelers Malaysia, June 28, 2013
nice location

location food and room size
7
great location for this hotel and surround by many restaurant.
Cheryl L. Families with older children Malaysia, June 28, 2013
Great location

Location, friendly staff and near to shopping malls
6.7
Lina K. Families with young children Indonesia, June 27, 2013
room is small

close to restaurant & shopping centre. 2-3 min walk
5.3
not bad
Mohan K. Families with young children Singapore, June 26, 2013
Unpleasant

Nothing interesting
6.7
A road side construction work was going on at the middle of the night. It was very noisy, went I call the front office to complain the answer given they can't do anything. I & my family f to sleep under the noisy environment.
Teck M. Couples Brunei Darussalam, June 26, 2013
The room is too small

Location, reasonable price and closed to shopping mall
7.3
Although the counter staff upgraded my room from superior to deluxe but the deluxe room still very small
Juraidah K. Couples Singapore, June 26, 2013
Affordable hotel in city area

centrally located, near shopping areas, friendly staffs
8
Pleasant stay even though its only for 1 night stay. will surely come back to stay in this hotel. clean n cosy room. since we are on our honeymoon trip, maybe d hotel should consider to upgrade us on a higher room category or provide complimentary fruit basket or late check-out.

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Customer Reviews - Hotel Capitol Kuala Lumpur, Kuala Lumpur

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