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Very good 7.7
Based on 5818 reviews

Recent customer comments

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Very good



based on 5818 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.8

8 heriyanto L.
United States
June 22, 2016
Satisfied
Floor manager giving us longer check out since we have elderly and our flight night time.

3.2 Chong Y.
Malaysia
June 21, 2016
Disappointing
Sending letter to check out actually is quite bad the feeling is like kicking you out

8 Tan H.
Singapore
June 20, 2016
Great Hotel and friendly staff. Value for money and location.
The staffs are friendly and helpful. And location of hotel is value for the money with young children. But some of the facilities need to updated. Room is clean .

5.2 Marissa P.
Philippines
June 19, 2016
Satisfactory Hotel
This is a no good hotel. Nothing much to tell really. Staff ok but, not all can speak or understand English. Room service is bit pricey, but that's fine if one wants to dine in the privacy of his/her room. Problem is, delivery takes time and when delivered, food is cold. Housekeeping keeps banging the door at 9:00 am and so with the guy who keeps going to the room to check the mini bar. Very annoying. Never experienced such in any hotels I happened to have stayed. Wifi is super slow. It's just terrible. The only positive thing about this hotel is the location.

8 Mohamed B.
Brunei Darussalam
June 19, 2016
At the heart of Bukit Bintang
Good place to stay for shoppers as it is next to Sungei Wang Plaza and Low Yatt Plaza. Very friendly staff and fast service. Would stay there again.

8.8 DENNIS E.
Philippines
June 18, 2016
Good location
Good location! Room is nice and spacious!

7.2 Erwin S.
Indonesia
June 16, 2016
Good....
Pls change the breakfast everyday.

8 Tang H.
Singapore
June 13, 2016
Located near Shopping Mall
Located near Shopping Mall

7.6 Kong S.
Malaysia
June 13, 2016
Not bad
In kl city food, shopping all have

6.8 norazlina R.
Malaysia
June 11, 2016
It was ok
+ Friendly staffs + Good location - Water leaking in the toilet - Bed sheet was dirty