Excellent 8.9
Based on 23 reviews

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About Hotel Carlton


Centrally located in Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and include a private bathroom. They also come with air conditioning and a flat-screen TV. Hotel Carlton offers a business centre with a PC and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialities and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than 10 minutes’ walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.
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  • free Wi-Fi in all rooms


  • car park
  • car hire

Fitness & recreation

  • fitness center
  • steamroom

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 142
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Important notice

License number: H.BI.00003
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.4
  • Location 9.5
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.7
  • Food/Dining 8.2

Mohan P.
June 28, 2015
Visit to Bilbao
Location, comfort, setvice
Very comfortable, good service and friendly staff

Samir P.
January 15, 2015
Samir's review
Room, hotel facilities, food
Very good

Alina C.
United States
June 21, 2014
Lovely hotel in a wonderful location
Location, location, location
We only stayed one night before a flight out - but the location was easy to get to from the bus station/metro stop. We enjoyed a walk to the museum, old town, shopping, and excellent bars & restaurants. The only problem, we didn't have enough time in Bilbao!

Tsung W.
April 12, 2014
Pleasant, peaceful, restful

Ahmed A.
Saudi Arabia
July 16, 2013
nice hotel in centeral of city
location and clean hotel
nice hotel in central of city which was beside the shopping area and different transportation choses

Ahmed A.
Saudi Arabia
July 16, 2013
nice hotel in centeral of city
location and clean hotel
nice hotel in central of city which was beside the shopping area and different transportation choses

sarah K.
June 06, 2013
central location and nice rooms
rooms were large, close to the Guggenheim
the stay was really good - the rooms were large and clean with good internet access. bathroom was super large with a bath. about 600 m to the guggenheim - easy walk to that and the old city as well as the restaurant area at night.

sarah K.
May 29, 2013
very close to all Bilbao has to offer
close to guggenheim, restaurants and old city
we stayed one night - it was very good. Large rooms, good internet, close to everything... only down side - no breakfast (except very expensive room service) and waking up sunday morning - NOTHING is open... its a ghost town til at least 11am and nothing is open sunday expect the museum

volkan A.
February 17, 2013
Great location and large enough rooms
Every thing was good but garrage fee was expensive

TaeSu K.
South Korea
June 27, 2012
Good place
Hotel Carlton is really good place. the price is reasonable and especially, the breakfast is really good. Also, the location of Carlton is the middle of town.