Very good 7.0
Based on 15 reviews

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About Hotel Cartagena Plaza


Well-placed in the beaches area of Cartagena city, Hotel Cartagena Plaza provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Joyeria Caribe Museum & Factory, Plaza de la Proclamacion, Monumento a La Palanquera are just some of the attractions available to visitors.

The facilities and services provided by Hotel Cartagena Plaza ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park can be enjoyed at the hotel.

Step into one of 313 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service which can be found in some rooms. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool, kids club. Hotel Cartagena Plaza is an ideal place of stay for travelers seeking charm, comfort and convenience in Cartagena.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • shuttle service

Swimming & soaking

  • outdoor pool

For kids

  • kids club

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • nightclub
  • shops
  • smoking area

Health and security

  • safety deposit boxes
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Due to the local tax regulation, citizens of Colombia are committed to the compulsory VAT, which is payable at the property upon check-in. This tax is not included in the reservation cost.

All foreigners are exempt from the value added tax, if they have the PIP5 stamp in their passports.

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30000 COP
Check-In From: 3:00 PM
Check-Out Until: 1:00 PM
Number of Restaurants: 2
Number of Rooms : 313
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1993
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 6.7
  • Location 8.4
  • Room Comfort/Standard 7.5
  • Service 6.0
  • Value for Money 6.5
  • Food/Dining 6.8

nicholas S.
United Kingdom
March 10, 2015
Reminded me of Butlins
On the beach, nightclub
Chosen for beach location. Good position, poor decoration, typical bare Spanish style. Ok for the money. Breakfast was like a war, and not very good.

United States
June 23, 2014
pool, room, bed
Stay was well. The check in process unfortunately was too long. I believe that needs to be changed.

Carlene W.
April 27, 2014
Pool, Beach, Sun
Close to beach, small rooftop pool, friendly staff
The hotel is located in Bocagrande a 10minute taxi ride from downtown Cartagena. The staff were friendly and were always smiling. The pool is relaxing, but quite small for such a large hotel. The views from all rooms and the pool are lovely. The cocktails are delicious! The beach at Bocagrande is not that great, you will get hassled for cabanas, sunglasses and hats. We took a boat to La Playa de Blanco and it was a nice afternoon on white sands. Negotiate prices first, as some people will try to swindle you. Advice - Check your mini bar carefully,they counted ours but didn't restock and tried to double charge us. Check local information online, the tour operator there doesn't not advise on local prices, only what the hotel offers.

Ed B.
United States
December 10, 2013
Better hotel exist
Little worth mentioning
The air conditioning did not take the edge off the heat. I found the room was cooler at night if I opened the window. Other rooms had similar issues or so others said. The staff was very rude and difficult when I went to leave. I would recommend the Cartagena Premium in its place.

carlos L.
United States
June 03, 2012
good location, clean, but rooms are dated
location on beach, friendly staff. Easy to find.
Compared to other hotels price is decent. Keep in mind that Cartagena hotels are not cheap though. Hotel was clean, but unfortunately the rooms look like they have never been updated. Would stay again but I would not pay over USD. Rooftop pool is not as nice as pictures on web site. Quick access to old town is nice . 7 minute cab ride.

Ahmad K.
Trinidad & Tobago
November 21, 2011
Adequate Accomodation but not four star! 2 stars!
Good service. Pleasant staff. Great location on the beach.
Poor lighting in a mediocre room is the first thing to greet you after check in at an uninspiring reception hall. Room was not ventiliated in a while so the stale odour was distracting. AC unit cranked out the chills alright but the noise! Sheets on bed were old and threadbare and had to be changed due to stale odour. Furniture in room old and worn. Good pool and rec area and the view at night from the pool deck of the surrouding city is nice.

James T.
United Kingdom
April 07, 2010
great location
location, service, restaurant, breakfast, cleanliness
some of the decor and bathroom fittings looked dated
This hotel provides and excellent location on the beach front, gives good service and value for money

Julio G.
January 26, 2010
Very Ordinary
Location, the hotel is located in the heart of Bocagrande and it is right in front of the the beach.
Building is old and looks poorly maintained. The food from the breakfast buffet had a poor presentation, looked very sloppy and dirty.

Anoopum J.
United States
June 21, 2008
Good hotel for the price
Overall a good value

myriam O.
December 12, 2014
hotel aceptable, personal muy poco profesional.
el desayuno, la ubicacion frente al mar, wi-fi en la habitacion
El hotel tiene una excelente ubicación frente al mar,nos alojamos en la Bolívar room, una habitación amplia, aceptablemente conservada, con una hermosa vista al mar; pero, que debía tener caja de seguridad y aunque reclamamos varias veces hasta el día de nuestra partida no había sido colocada.En lineas generales es un hotel antiguo aceptablemente cuidado y limpio.El desayuno esta muy bien es buffet muy variado. La piscina es pequeña.El personal es muy apático y poco servicial en una ocasión olvidaron asear la habitación y cuando reclamamos al menos toallas limpias, tuvimos que esperar mas de 2 horas para obtenerlas.En otra ocasión pedimos un mapa e información de la ciudad y obtuvimos solo el mapa sin explicación alguna.Creo que les falta capacitación en el trato con el huésped.


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