My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Gubeng Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.1 Km)
    Customer comments:
  • "Breakfast", "Good location", "Nice hotel"
    Top nearby attractions:
  • Plaza Tunjungan (0.4 Km / 5 min walk)
  • Gramedia Bookstore (0.4 Km / 5 min walk)
  • Pasar Genteng (0.9 Km / 11 min walk)
  • Zangrandi Ice Cream Palace (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Hotel Cendana

Kombes Pol M. Duryat No.6, Surabaya Center, Surabaya, Indonesia (Show on map)

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"Nice, middle of thge town, fast..."

Hjh, Brunei Darussalam December 18, 2014
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Nights Check-out

Features of Hotel Cendana

Hotel Facilities

  • 24-hour room service
  • business center
  • coffee shop
  • concierge
  • elevator
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel Description
Ideal for fun and relaxation, Hotel Cendana is located in the Surabaya Center area of Surabaya. From...see more Ideal for fun and relaxation, Hotel Cendana is located in the Surabaya Center area of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Plaza Tunjungan, Museum Perjuangan Surabaya, Consulate of Hungary.

The facilities and services provided by Hotel Cendana ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Hotel Cendana apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, air conditioning, mini bar, telephone, fan, provided to help guests recharge after a long day. The hotel's recreational facilities, which include spa, massage are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Surabaya, make Hotel Cendana your home away from home.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (168)

Business travelers (51)

Couples (35)

Solo travelers (32)

Families with young children (17)

Families with older children (17)

Groups (16)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (168)
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Putu S. Business travelers
Indonesia, May 14, 2015
Thanks for the good service

Good location.
Hjh M. Families with older children
Brunei Darussalam, December 26, 2014
good family hotel

Nice, middle of thge town, fast service
We arrive in the middle of the night.However, the receptionist welcome us and entertain us very fast. The room is average but its match with its 3 star hotel. The drawback is internet connection. Its so slow. The food is not much choice.
Goh P. Couples
Malaysia, October 21, 2014
Surabaya Downtown Hotel

Fast check-in & check-out, good room size and acceptable air-conditioning
The stay was reasonably comfortable. However, the shower and toilet condition is below par. A good renovation is called for. This downtown hotel is actually rather far to walk to the busy area : perhaps 1 km ? There are quite a few hotels closer to the busy Tunjungan shopping mall. I would choose another downtown hotel next time in Surabaya.
Yenny A. Business travelers
Indonesia, September 08, 2014
Nightmare Experience

Only the room service is excellent
I was stay there 2 days ago and stay only one night . It was terrible stay in my life . Firstly , my booking was not in their system . Secondly , i ask the reception if i wanna add one more pax for breakfast it will be charge directly to my deposit or i have to pay separately , and they said will deduct from deposit money . At the morning we having our breakfast , we request 2 omelette and 2 half cook eggs to the lady who cook the omelette , but she was rude and tell us to just sit down because we have to queue up coz' too many orders she had , but i was surprise coz' its only 3 persons left in breakfast area . After that , we would like to have another omelette and half cook eggs again , but they said can't because we had it much already and one person can only get maximum 2 eggs . Sadly , we back to our room and suddenly the reception guy came into my room and asking the payment regarding the extra breakfast , and i said just deduct it from the deposit and they said can't because its different settlement . I was very disappointed with their skills , knowledge and service . Worst Hotel I've ever stay in my life .
Riksa W. Business travelers
Indonesia, September 11, 2014
good location unlike the food

good location, good room facilities, easily access
Ageng H. Families with older children
Indonesia, September 11, 2014
This is an old hotel with old fashion facilities

The location is close the city center and friendly staff
Some part of carpet floor was wet and not nice odor. The facilities are also old fashion and limited choices of food for breakfast.
Daniel W. Business travelers
Indonesia, November 24, 2014
Economy hotel

close to city downtown, close to culinary spot, close to entertaiment
For economy hotel it is quite good for business travel
Ezrin M. Groups
Malaysia, February 03, 2014
Centrally located and easy access to city

Clean, Easy access,Friendly staff
Comfortable stay and this is my second experience..
KHATIJAH T. Families with older children
Singapore, January 17, 2014
Very happy and Satisfied

Location, Friendly Staff and Clean Room
Very happy and will definitely recommend to friends and will come back again.
Kevin K. Business travelers
Indonesia, April 12, 2014
good Location but old hotel

location, helpful staff & easy to get public transportation

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