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Hotel Cendana

Kombes Pol M. Duryat No.6, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 93
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
48 reviews

Value for Money
6.5
Location
7.7
Staff Performance
6.6
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.7
Food/Dining
6.0
Business travelers (48)
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Yenny A. Business travelers Indonesia, September 6, 2014
Nightmare Experience

Only the room service is excellent
2
I was stay there 2 days ago and stay only one night . It was terrible stay in my life . Firstly , my booking was not in their system . Secondly , i ask the reception if i wanna add one more pax for breakfast it will be charge directly to my deposit or i have to pay separately , and they said will deduct from deposit money . At the morning we having our breakfast , we request 2 omelette and 2 half cook eggs to the lady who cook the omelette , but she was rude and tell us to just sit down because we have to queue up coz' too many orders she had , but i was surprise coz' its only 3 persons left in breakfast area . After that , we would like to have another omelette and half cook eggs again , but they said can't because we had it much already and one person can only get maximum 2 eggs . Sadly , we back to our room and suddenly the reception guy came into my room and asking the payment regarding the extra breakfast , and i said just deduct it from the deposit and they said can't because its different settlement . I was very disappointed with their skills , knowledge and service . Worst Hotel I've ever stay in my life .
Riksa W. Business travelers Indonesia, August 25, 2014
good location unlike the food

good location, good room facilities, easily access
6.3
Kevin C. Business travelers Indonesia, December 12, 2013
good Location but old hotel

location, helpful staff & easy to get public transportation
4.7
average
Arief I. Business travelers Indonesia, December 4, 2013
Fair place to stay..

Centrally located, Clean rooms, City view
6
Fair Hotel in the central of Surabaya When we stay in this Hotel , we was walking for 15 minutes to the shopping area in near hotel, such the famous tunjungan street and Pasar genteng.. and when we only need to buy minor things (snacks / beer, cigarettes, etc) The Alfamart is just about 200 meters away on the corner.. Recommended hotel for short day traveler.
Sara S. Business travelers Indonesia, November 21, 2013
Friendly Staff, Clean Room, Good Location

Friendly Staff, Clean Room, Goo
8
The room is clean enough, the staff also friendly, nice hotel, worth with price
Boedi C. Business travelers Indonesia, October 18, 2013
budgeted hotel and centrally located

budgeted hotel , centrally located , fairly good food
6.7
so far so good : budgeted hotel , fairly good food , centrally located
Chicha D. Business travelers Indonesia, October 11, 2013
Cheap (a little bit old) hotel in central location

friendly staffs and centrally located
6.3
I stayed for a night in Hotel Cendana. The location is in central and near Tunjungan Plaza. This is an old hotel but clean.
Mohd F. Business travelers Malaysia, September 6, 2013
i would give 6 out of 10

Centre, easy access, good food
6
Sulyono H. Business travelers Indonesia, July 26, 2013
Center hotel

Center hotel, near tunjungan plaza, clean hotel
6
Clean hotel, nice service, nice breakfast, near tunjungan plaza
Gregory S. Business travelers Singapore, June 18, 2013
Not much to see in Surabaya. Attractions too far.

Clean and spacious
6.7
Hotel is old. But room was clean and spacious. Friendly and helpful staff.

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