Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Cendana

Kombes Pol M. Duryat No.6, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

Filter by traveler type




based on 16 reviews

93 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Groups (16)
Sort by:
Ezrin M. Groups Malaysia, January 24, 2014
Centrally located and easy access to city

Clean, Easy access,Friendly staff
Comfortable stay and this is my second experience..
Report this review
Eng X. Groups Malaysia, October 1, 2012
Good Location

Good location, good in-room WIFI
10mins walk to Tunjungan Plaza. Simple breakfast. The hotel looks old but clean.
Report this review
Hj J. Groups Brunei Darussalam, September 19, 2012
Location good not too far from airport.

Room size average.
Reception little slow, on my arrival only one staff at counter. The rest wort the price.
Report this review
Chuan M. Groups Singapore, June 4, 2012
nice hotel with friendly staff

15 minutes walk to Tujungan Plaza, 5 minutes walk a food street lined with warungs
buffet breakfast is limited but menu changed daily so I have a chance to try different types of Indonesian dishes. There's a omelette station and toasted bread if western -style breakfast is preferred. Rooms and toilet are clean.
Report this review
Ai F. Groups Malaysia, April 28, 2012
Old & dirty hotel

Bad Hotel!
The hotel is old & dirty especially the carpet & bathroom. The room seemed like leaving empty for quite some time. We requested for a non smoking room but the hotel staff still arranged a smoking room for us. The hotel location is not good neither.
Report this review
Aileen H. Groups Malaysia, February 12, 2012
Convenient location

Close to shopping complex
Very close to Plaza Tunjungan, a very big shopping complex with virtually everything you need under one roof. Nearby to another 24 hour supermarket called the Ranch too. Hotel breakfast very limited but you can get good food at the complex. Rooms are quite standard with basic necessities. Recommend to stay. Staffs are friendly too.
Report this review
Kathleen B. Groups South Africa, January 2, 2012
Shabby and overpriced

Hotel Cendana is dirty, and rather shabby all round for the price. Really rather unremarkable and utterly lacking in appeal.
Report this review
Ahmad Z. Groups Malaysia, May 7, 2012
Layanan yang baik dan tempat yang sangat strategik

Terletak dikawasan yang hampir dengan kawasan bandar
Bilik yang selesa dengan pemandangan yang menarik.
Shopping Tip: Membeli belah di Glosir dan Jambatan Merah kerana harga barangan yang sangat berpatutan dan kawasan yang selesa
Report this review
Dikdik T. Groups Indonesia, November 4, 2014
Makanan sarapan kurang variasi

lokasi strategis, transportasi mudah, layanan karyawan baik
Pesan melalui Agoda
Report this review
Benny T. Groups Indonesia, October 14, 2013
dekat dengan pusat kota dan internet cepat

internet cepat dan dekat dengan pusat kota
internet cepat dan dekat dengan pusat kota tetapi bangunan sudah kuno dimana furniture sudah tua dan kusam termasuk Lift yang kecil dan menyeramkan
Report this review
1 - 10 of 171 reviews Next page
Hotel Cendana SurabayaHotel Cendana Surabaya - ExecutiveHotel Cendana Surabaya - Junior SuiteHotel Cendana Surabaya - Guest RoomHotel Cendana Surabaya - StandardHotel Cendana Surabaya - SuperiorHotel Cendana Surabaya - Guest RoomHotel Cendana Surabaya - Guest RoomHotel Cendana Surabaya - Guest RoomHotel Cendana Surabaya - ExteriorHotel Cendana Surabaya - Meeting RoomHotel Cendana Surabaya - Meeting RoomHotel Cendana Surabaya - BallroomHotel Cendana Surabaya - InteriorHotel Cendana Surabaya - Ballroom

Agoda is part of The Priceline Group, the world leader in online travel & related services.