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About Hotel Cisneros


The Hotel Cisneros is a small, comfortable property located near the historic center of Alcala de Henares. The hotel is on the outskirts of the city, but the rail link means that all of Madrid’s popular hotspots can be reached in less than an hour. The concierge service is on hand to recommend eateries and other places to go. Wi-Fi Internet access is provided in all rooms and in the public areas as well, and meeting facilities can be utilized for the convenience of guests. Laundry service and safety deposit boxes are also provided. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Hotel Cisneros.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • elevator
  • smoking area

Health and security

  • safety deposit boxes
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 0 EUR
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.1 Km
Distance to Airport: 25. Km
Number of Floors: 2
Number of Rooms : 42
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 10.0
  • Location 7.0
  • Room Comfort/Standard 10.0
  • Service 10.0
  • Value for Money 10.0
  • Food/Dining 10.0

Thomas H.
United States
October 06, 2008
My review of Cisneros hotel
Enjoyed the restaurant, customer service at front desk was excellent. Room was cozy. Enjoyed being on the 1st floor. Nice shower, nice bathroom.
Not much parking, but that is really a European situation. Not much you can do about that! No big deal!!!
My friend and I stayed at the Hotel Partner Cisneros from 09/22/2008 through 09/25/2008. The hotel was neat and clean, the front desk customer service was excellent and quite helpful. The restaurant (connected to the hotel) was nearby and the food was superb. We dined in the restaurant each night. The waitress, who did not speak English, was very friendly to us and her service was grand. We enjoyed that restaurant very much. Met some British folks while dining and visited with them a bit. There is parking out in the front and very easy access to the hotel. One may use the "lift" or take the stairs to one's room. I used both, my friend used the lift, as he is up in age. Very clean, the rooms were small, but plenty of room for luggage. TV worked fine, many channels to choose from. CNN in English was also available. Vending machine for soda and water was on 2nd floor....used that nearly daily for soda and cold water. I would recommend this hotel to anyone that desires a simple, friendly and cozy atmosphere. Thanks for the opportunity to review the hotel.

November 03, 2010
hotel muy limpio y todo correcto
servicio muy bien atendido y personal muy servicial
Acudimos el viernes por la tarde y nos estaban esperando,nos atendieron muy amablemente y aunque hibamos dos parejas y una niña y hubo un mal entendido con la cama de la niña,nos solucionaron el mal entendido al instante,las habitaciones estaban correctas y muy limpias,solo mencionar el asunto del parquin ,ya que el aparcamiento de las inmediaciones estaba saturado y decidimos contratar el aparcamiento del Hotel(ya que deviamos salir por la mañana muy temprano a disputar una prueba deportiva ,y no disponiamos de tiempo par andar buscando donde alojar los vehiculos),consideramos que es muy caro por noche.Por lo demas muy recomendable.Atentamente un saludo Fernando Ayelo