Good 6.7
Based on 691 reviews

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About Hotel Continental Penang


Situated in George Town Heritage, Hotel Continental Penang is the perfect place to experience Penang and its surroundings. Situated only 8.5 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Hotel Continental Penang is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like Wi-Fi in public areas, valet parking, car park, room service, meeting facilities.

Guests can choose from 231 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include outdoor pool, pool (kids) are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the Hotel Continental Penang.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 8.5 km
Distance to Airport: 20.4 km
Number of Rooms : 231
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 22
Year Hotel Built: 1969
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.5
  • Facilities 5.2
  • Location 7.9
  • Room Comfort/Standard 6.6
  • Service 6.5
  • Value for Money 6.8
  • Food/Dining 5.9

muhammad M.
July 16, 2016
Overall the room was okay..

Lin L.
July 11, 2016
Overall very old design
Overall very old design. But good location.

Shu T.
July 11, 2016
What is the problem
The receptionist couldn't find my booking even though i have shown the booking number and all paid online. Took more than an hour to settle it and realized i've paid extra via Agoda which is actually cheaper if i were to book with the hotel directly. Was told to call agoda customer service directly myself. Am not sure what communication problem happens but definitely a disappointment

Wai W.
June 27, 2016
The entire hotel needed renovation and upgrade so badly!!! I don't mind old fashion designed hotel but staff uniforms are all worn out from black to grey color. The carpet in the hotel especially on the aisle smells so badly I had to hold my breathe I'm afraid the smells and bacteria will eat me up!! The roof has water marks all over! Luckily the room didn't smell so bad or I might not be able to spend the night there. Wifi available but no connections at all. Bed and pillow was alright but gosh, can't they afford a proper blanket they had to use layer of bed protection as blanket? Room has no hair dryer. I wished I had booked another hotel here in Penang.

June 25, 2016
Usual satisfactory
Been here quite a number of time and things are just still the usual same. Overall it was satisfactory.

safiudin A.
June 21, 2016
Good location
Located in city central

Yuliana P.
June 16, 2016
Old hotel
I think its over price, an old hotel, small room, breakfast so awfull, only location that seems oke for this hotel, frot desk staf also not friendly

se N.
June 13, 2016
Noisy room, lousy breakfast, Wifi never works
I got a room at 7th floor and while lying on my bed i can hear every single sound from the corridor. Zero-sound-proofing. Breakfast was awful with very limited selection. Receptionist was not friendly. Wifi never works in the room and neither in the restaurant. The only positive point is the location and free car park. Will not stay there again.

Chung T.
June 08, 2016
Hotel Music
The background music at the hotel walk way is very annoying during night time. Especially, you are sleeping. You can hear the hotel background music while u are trying to sleep. Very annoying! The reception counter staffs are helpful n friendly!

Ang P.
June 07, 2016
Good location
There is center of town a lot of food is just nearby