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Hotel Cristal Palace

Francisco Otaviano 56, Copacabana, Rio De Janeiro, Brazil

Recent customer reviews

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Above average


based on
8 reviews

3 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (8)
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Marco R. Couples Brazil, August 4, 2015

There is one very important thing I did not like. I don't live in Brazil although I am from Brazil. I decided to stay at this hotel and during the day when friends or family came they could not come up with me to my room. Hotel staff said it was for safety reasons. But even my mom and dad could not come up even for a just quick coffee. I have stayed in other hotels in Rio and visitors were allowed. I tried speaking to the manager showing the passport to prove it was mom and dad, but still, they always had to stay at the reception. VERY BAD!!!
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Sylvain G. Couples Canada, February 27, 2012
Quite small but well equipped.

Quite well located.
Personnal at the reception is very attentive to demands, but when we said that the door of the room cannot be locked, they did not correct the problem after sending someone to repair it. So they let the door of the room unlocked all day long. Our room was freely accessible to anyone. Breakfast is located on the last floor, in a very hot and restricted area. Very annoying.
Travel tip: Interesting mainly for location.
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Maurice J. Couples United States of America, August 30, 2009
Worst stay in Rio

The staff, wet bar in room, flat screen TV, good location.
Stay somewhere else in Rio. The staff was knowledgeable and helpful but the room was like living on the sidewalk (2nd floor) - very noisy and hard to sleep (late night snack bar across the street). Room not ready until 1:30, no hot water on second day, the pizza grill was not open, breakfast buffet was below average, the room window had a gap between the sliding panes allowing mosquitoes and noise into the room, the A/C was either too hot or too cold. Avoid this hotel at all costs.
Restaurant Tip: The Grille Inn (nearby) has excellent food at a very reasonable price.
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Ana R. Solo travelers Argentina, October 1, 2011
"No vale lo que cobran"

no me gustó nada de este hotel
Al ingresar me pidieron que firme un papel que supuestamente detallaba los productos que se encontraban en laheladera al momento de recibir la hab itación. Se me ocurrió contarlos y había 3 productos menos de los que pretendían que certifique con mi firma. Luego de aclarar la situación, al día siguiente se me ocurrió volver a contar los productos luego de la limpieza de la habitación, y faltaban 2, siendo que yo no los había consumido, razón por la cual pedí que me vaciaran el refrigerador para no tener inconvenientes a la hora de retirarme. El hotel no está bien mantenido. La limpieza en las habitaciones es deficiente, un día hasta me dejaron una media sucia de otro huésped en mi habitación. Los conserjes se desentienden de cualquier reclamo que uno haga. No hay razón para que alguien elija hospedarse en este hotel, al menos que lo haga como lo hice yo, sin saberlo.
Hotel Feature Tip: No lo contrate, estoy segura que por el mismo precio encontrará otros muchísisisismos mejores
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Francesco D. Couples Italy, August 27, 2009
vacanze a rio de janeiro

molto comodo a raggiungere le spiagge.
hotel molto comodo per raggiungere i posti piu belli di rio.in tutti i casi l'hotel ha bisogn di un p di manutenzione.
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Elisabete M. Business travelers Brazil, November 12, 2010
boa localização

o hotel foi escolhido pela empresa. o mesmo possui boa localização e o atendimento é muito bom, o unico problema é que ele fica proximo a um bar e isso incomoda um pouco a noite.
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Vinicius B. Couples Brazil, February 20, 2010

um dos piores hotéis em que me hospedei na vida. NÃO RECOMENDO DE JEITO NENHUM!!!
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Marc S. Couples Sweden, March 2, 2013
Bra Hotell! Billigt, bra läge, rent och fräsht

Nära både Copacabana och Ipanena, säkert område, lätt att ta sig runt därifrån. bra städservice på hotellet.
Jag gillade Crystal Palace! det var trevli personal, rummet var nyrenoverat, badrummet fräscht, städerskorna städade dagligen och bytte ut hygien artiklarna, AC på rummet, och frukost till 10:30.. Perfekt för folk som som ska ner på playan bara och glassa. för folk som tänker spendera halva semestern på hotellrummet skulle jag kanske ta ett annat hotell. Men I loved it =)
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