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Customers like this hotel for:
    Nearest transport:
  • Central Station Munich (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Munich Franz Josef Strauss Airport (29.5 Km)
    Customer comments:
  • "Good location near train station", "Nice hotel", "Nice service"
    Top nearby attractions:
  • Hop-On Hop-Off Tour (0.4 Km / 5 min walk)
  • Karlsplatz-Stachus Shopping Street (0.6 Km / 8 min walk)
  • Alter Botanischer Garden (0.7 Km / 9 min walk)
  • Marienplatz Central Square (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Hotel Cristal

Schwanthalerstreet 36, Hauptbahnhof, Munich, Germany 80336 (Show on map)

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"Location, cleanliness, different electrical socket provided..."

Gong, Thailand October 17, 2015
Guest Room

Features of Hotel Cristal

Hotel Facilities

  • 24-hour front desk
  • bar
  • business center
  • coffee shop
  • dry cleaning
  • elevator
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • French
  • German
  • Italian

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Hotel Description
Nestled in the heart of Hauptbahnhof, Hotel Cristal is an ideal spot from which to discover Munich. ...see more Nestled in the heart of Hauptbahnhof, Hotel Cristal is an ideal spot from which to discover Munich. The hotel is not too far from the city center: just 0.5 km away, and it normally takes about minutes to reach the airport. With the city's main attractions such as Emotion Spa, Embassy of Mozambique, Embassy of Surinam within close reach, visitors to the hotel will just love its location.

Hotel Cristal offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service to ensure our guests the greatest comfort.

100 rooms spread over 6 floors provide a warm and pleasant home away from home. Modern comforts such as non smoking rooms, air conditioning, heating, desk, mini bar can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Hotel Cristal.
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Food, drink and entertainment

Recent customer comments

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All reviews (130)

Business travelers (20)

Couples (61)

Solo travelers (26)

Families with young children (3)

Families with older children (8)

Groups (12)

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Value for Money
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Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (130)
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Nattavut S. Couples
Australia, November 03, 2015
Great location

location, room and staffs
cheung T. Solo travelers
Hong Kong, October 18, 2015
Wifi need to pay money so expensive

Location good,
Gong R. Couples
Thailand, October 21, 2015
Poor wifi (and you need to pay for it !)

Location, cleanliness, different electrical socket provided in room.
Unfriendly staffs, poor quality paid wifi (even as compared to other hotel's free wifi), good location
Ian W. Couples
Australia, October 13, 2015

Location, restaurants, near by train station
Comfortable accommodation. All staff friendly and helpful. WIFI available with a 3e daily charge but extremely poor performance in room. If I'm paying for wifi I expect to be able to use it in my room not have the inconvenience of having to sit in hotel lobby. To have a hairdryer we needed to up grade our room which meant a higher charge, in any hotel of notable standard a hairdryer comes with standard rooms and considering this hotel is rated as a 4 star you would expect better.
Christopher D. Couples
United Kingdom, October 14, 2015
Msde to move to another hotel

Not applicable
We are not able to review the Hotel Cristal as we did not stay there. When we arrived we were told there was a problem and we were sent to a two star hotel that belongs to the same organisation. This seemed to be a standard practice as other guests were told the same and the waiters at breakfast had lists of guests from both hotels. The other hotel is a two star and looks quite dingy on the outside and this is not what we would have booked. The Cristal advertises itself as a four star hotel . It gives what seems to be good deals and then puts you in a two star hotel. This seems like dubious business practice. We stayed two nights and were allowed to use the breakfast buffet in compensation. We had not booked for breakfast. One morning at the Cristal we had a very good breakfast and the next morning we were told to eat at the Dolomite which was not so good. The room at the Dolomite was large and recently modernised and belied the drab exterior. The security at the Dolomite was far less good than that at the Cristal and this is an area with pole dancing clubs and some social problems.
Rudy S. Couples
Indonesia, September 26, 2015
Good location hotel

Location, nice room and cleanliness
It is very nice to stay at this hotel, because of the location is in the middle of the city. Easy to access to any place in munich, only 5 minutes walking distance to the u bahn station. Very suitable for vacation.
LAI S. Solo travelers
Hong Kong, September 28, 2015
Not good value

Best location
Besides this is the best location, i.e. 3 mins from Munich Main Train Station. The surrounding of the hotel gave you a bad impression that there are many immigrants getting together at the train station and the hotel. All this made you very uncomfortable. Somemtimes you felt someone (a stranger) was walking very close to you. Air conditioner is not powerful. Even it was turned to the lowest temperature, it was still warm. We were staying in room 511 during our stay. The bed by the window is very uncomfortable. The mattress is too old and unsubstainable. The watering in the tiolet bowl is old.
mengsan C. Couples
Taiwan, September 09, 2015
good stay

Good location,easy to everywhere you wants to see in Munich. Friendly service and you can get help very soon from staff. reasonable price for nice and clean space.
Chi W. Families with young children
Canada, September 02, 2015
High CP value!

Nice location and clean facilities, we really enjoy the time here!
Mark R. Couples
Australia, August 14, 2015
All Smoke detectors missing from rooms & hallways

Mini bar is €4.90 for 6 drinks. Location, Bed is very comfortable.
Smoke detectors have had their modules removed, this has been the case from multiple rooms and other guest comments. The hallways also have them removed. They are being worked on, I'm guessing due to what appears to be a recent partial renovation. Spoke to Magdalena at reception and I was informed the room detectors were working - Wrong!. There are no alternate smoke detection systems visible in the room or hallways. I have an engineering background so I know what to look for. WiFi is not free but costs €3.90 Air conditioning is barely coping so many people saying they are sleeping without sheets or clothing. A brief dealing with Anika was very good and she was helpful. We have a second stay due so we will do a follow up review.

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