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Recent customer comments

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All reviews (1903)

Business travelers (89)

Couples (793)

Solo travelers (342)

Families with young children (135)

Families with older children (136)

Groups (408)

Very good
7.6
based on 1903 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.2
Location
7.5
Room Comfort/Standard
7.7
Staff Performance
7.9
Value for Money
8.0
Food/Dining
6.8

7.6 Jodi N.
Indonesia
May 19, 2016
Good!
Decent breakfast, accessible to nearby airport link, nearby 7-11, room service everyday even not requested, friendly staff, and quiet area.

5.6 Li N.
Singapore
May 17, 2016
Quite far away from major malls
The location is quite a distance away from Pratunam market/ Platinum mall/ Food & Massage areas. Do not book this hotel if you're looking for convenience. It took us around 15-20mins to walk to Platinum mall (while the front desk lady told us it was only 5 mins away). Facilities here were just basic. They do not provide toothbrushes in the bathrooms. Overall the rooms were so-so, slightly run down. Nothing fantastic. Staff were friendly. Prices were cheap but we would rather pay slightly more for a better location.

4.8 Lim Y.
Singapore
May 15, 2016
room that i have book when i reach the staff said
Location look from map looks very near to shopping but if take transport it took very long time to reach..most transports don't know where the hotel location..

8.4 Siew K.
Malaysia
May 16, 2016
Comfortable room with value of money
Value of money, comfortable room. But locations quiet far from pratunam market need walk around 15 minutes. Many taxi driver not really know the hotel location even though show the map.

8 Esther S.
Malaysia
May 15, 2016
Good
Good

6.8 MEI L.
Malaysia
May 19, 2016
Location a bit far
Satisfied of the Room, Clean and have a cold aircond, cos when im stay there is very hot weather. Staff nice and helpful. But the location bit far to pratunam and big c hypermarket area.. need to walk or take tut tut..

8.4 CHEE H.
Singapore
May 08, 2016
peaceful hotel
peaceful, neat, well maintained and friendly staff.

8 Kar L.
Malaysia
May 05, 2016
Nice
So nice

5.6 Chioh L.
Singapore
May 08, 2016
Disappointing
Was at Bangkok for 6D5N. Managed to get a Groupon deal for 5D4N, which came with a free upgrade to Deluxe Room. Emailed the hotel and confirmed 2 Deluxe Rooms for 4 of us. Hence, booked additional night in Deluxe Room from Agoda. When we checked in, the rooms given to us were not Deluxe Room. But staffs insisted it was. My friend visited this hotel last year and stayed in their Deluxe Room, hence we know how their Deluxe Room looks like. Staffs kept insisting the rooms given were Deluxe Rooms and there's nothing we could do but to stay in the, I supposed, Superior Room. I wouldn't mind for the Groupon deal as it was complimentary upgrade from Superior to Deluxe, despite the staff confirming a confirmed upgrade to Deluxe via email prior to the trip. But as for the night I booked via Agoda, we paid extra for the Deluxe Room yet we only get to stay in Superior Room. Very disappointing regarding the room issue. Even though some staffs were pretty helpful with our queries regarding taxis and directions. Hotel location wise is near to Ratcharoprop Airport Railway, but not to BTS. Quite a walking distance to Platinum Mall.

5.6 Shirley T.
Malaysia
May 05, 2016
Quite old hotel, aircon sound too loud
Get connecting room as per request. Quite happy with it. However, the aircon sound at our room is too noisy. Like staying in the chiller plant room. And the room of my friend staying, aircon also problem, slept until 2am, suddenly aircon leaking and make the loud noise also. Whole night cannot sleep. Had complain to the counter second day but second night still the same. Breakfast normal. Not recommended.