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2015
Excellent 8.5
Based on 305 reviews

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About Hotel De L’Opera MGallery Collection

Description

When visiting Hanoi, you'll feel right at home at Hotel De L’Opera MGallery Collection, which offers quality accommodation and great service. The hotel is not too far from the city center: just away, and it normally takes about 30 minutes to reach the airport. With the city's main attractions such as Centre Culturel Française de Hanoi, Hanoi Opera House, American Club within close reach, visitors to the hotel will just love its location.

At Hotel De L’Opera MGallery Collection, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas.

Hotel De L’Opera MGallery Collection is home to 107 bedrooms. All are tastefully furnished and many even provide such comforts as non smoking rooms, air conditioning, desk. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, sauna, indoor pool, massage. Superb facilities and an excellent location make the Hotel De L’Opera MGallery Collection the perfect base from which to enjoy your stay in Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00PM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 107
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1920
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.8

6.4 JOHN M.
Australia
June 23, 2016
LOSING ITS SHINE
I've stayed here a lot but I'm really sick of trying to work out the lights in the rooms. There are 4 dimmer switches of which some work some don't. The other night it took me 5 minutes of messing around to turn the lights off fully. Then once they were off the din from the atrium started, kids running around screaming at 10.30 at night with the noise going straight up to the rooms on the atrium side. It's not the first time this has happened and the front desk staff, it appears, do nothing. The toilet didn't work properly and the cold water tap had a miserable flow of water. It's probably time for a refurb.

8 Ian R.
United Kingdom
June 20, 2016
Great hotel; disappointing room
Stayed here before and enjoyed it. Still recommend for location, room size and quality. But this was not a good visit. Room facing very noisy street, smoking when requested NS, bathroom shower door would not shut and flooded bathroom. Staff not as responsive as they should have been but hotel was full.

4.8 Sandeep K.
India
June 14, 2016
Very average hotel as such a high price
Stayed at the hotel for 3 nights. Very average hospitality. Staff not bothered for the care at all. Rude at check in, I booked thru agoda. Not ready to accommodate requests. Was refused the bill as checkout saying that you will receive it thru agora. Empty restaurants and aesthetically very dark rooms. Would stay somewhere else during next visit

7.6 Ping C.
Singapore
June 11, 2016
Great Location
Hotel location is definitely a plus, lobby is small but well-furnished. The decoration of the hotel makes it look really posh. Room is a tad small but the design and cleanliness really makes up for it

5.6 Ryan M.
Singapore
June 04, 2016
Below average
Terrible service, bad wifi. Old and dingy rooms.

9.2 Mafalda F.
Portugal
May 01, 2016
Great location with comfort
Very comfortable hotel with an excellent location

10 Huy T.
Canada
April 29, 2016
simpy amazing
thsi hotel is in the center of it all, i stayed in the jr suite and its a total recommendation. rooms are great, staff friendly...simply amazing

9.2 Fei Y.
Singapore
April 25, 2016
Value for money as a 5 star hotel. Room is big and comfortable. At old city centre
It's nice to stay in this hotel for the first time in Hanoi.

9.2 Fei Y.
Singapore
April 21, 2016
Value for money from agoda deal
The hotel is good, room and meal are great. Staff service at front desk can be improved as a 5 star hotel. Location near to opera house is great.

8.3 HUONG L.
Vietnam
March 28, 2016
Excellent stay
location, cleanliness, design


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