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Hotel Diplomat

9 Luigi Alamanni Street, Centro Storico, Florence, Italy 50123 (Show on map)

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Hotel Diplomat Florence - Guest Room Hotel Diplomat Florence - Interior Hotel Diplomat Florence - Interior Hotel Diplomat Florence - Guest Room Hotel Diplomat Florence - Bathroom Hotel Diplomat Florence - Guest Room Hotel Diplomat Florence - Interior Hotel Diplomat Florence - Guest Room Hotel Diplomat Florence - Surroundings Hotel Diplomat Florence - Exterior Hotel Diplomat Florence - Exterior
Area: Centro Storico Number of Rooms: 78
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
91 reviews

Value for Money
7.5
Location
9.3
Staff Performance
7.4
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (91)
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Winnie H. Couples Hong Kong, July 2, 2014
Right opposite Florence central station

Superb location, cozy room, clean
7.3
The hotel is located right opposite Florence central station, it's very good for us as we had a lot of luggage and we didn't have to wheel them for long time. It's also right next to SITA bus station where you could catch the bus to the Mall Outlet. It's very convenient. One bad thing was that the phone inside the room didnt' work, we had to go down every time we wanted to find the reception.
Jingyi L. Solo travelers China, June 17, 2014
nothing special except the location

close to central rail station
6.3
Honestly i was quite disappointed at this hotel. The only reason i chose this one was its location, and since my trip was quite a last minute thing, most 4 or 5 star hotels in Florence were fully booked. The only good thing is its location, as it is right opposite to the rail station. Since Florence is not a big city, its easy to get to the major attractions and shopping areas. The room was small, and the double bed was actually 2 single bed put together. AC was alright on the first night, but the noise woke me up every time it started working. And since the second day, the AC stopped working. WIFI was awful, as there was absolutely NO signal in my room. Good thing was it offered free buffet breakfast, but the bad thing was there wasn't much to choose from. The only hot food was scrambled egg and boiled egg. Obviously they put too much water in the grapefruit juice, as it was tasteless. The lobby was the smallest I've ever seen. When i went downstairs, there were lots of tourists jammed at the lobby with their luggages. It was almost impossible to make my way out. When i checked out, i was asked to pay about 35 Euros for one night's parking, IN CASH!!! I have never been to any hotel that does not take credit cards. Besides, i left something in my room, so about 2 hours after checking out, i went back and was told my stuff was already thrown away. The staff was not apologetic at all. Anyway i guess it was the worst 4 star hotel I've ever been to.
Li C. Solo travelers Malaysia, January 21, 2014
Easy access to public transport

opposite Train station, reasonable price, big room.
9.3
the hotel just opposite Florence main train station. the room and the bathroom is surprisingly big, the heater works 24/7.
Ka L. Couples China, November 25, 2013
classic, old italy

Good location. Near train station and bus station.
7.7
Clean, big and comfortable room and bathroom. Nice, detail and friendly service Good location. Near train station and bus station. I like the breakfast; good juice, bread and a lot of food.
Kit Y. Couples Australia, October 20, 2013
many fries in my room and bath room

modern bedroom, new design,closed to train station
6
Johan B. Couples South Africa, September 16, 2013
Comfortable

Location; room size; cleanliness
8.7
It was a pleasant stay with room to relax. The hotel was everything that we expected of a place to stay for a few days.
Jacqueline S. Solo travelers Philippines, September 4, 2013
convinient location, no wifi

near the train station, bus station and theres buffet breakfast
6.7
wifi sucks, i had to sit on the stairs along the corridor because their wifi doesnt even reach inside our room, the next hotel has better wifi signal but i didnt know the password. I told the front desk about it but it is as if they dont give a...
Kar L. Solo travelers Hong Kong, July 11, 2013
Very decent 4-star hotel

clean room, nice breakfast, convenient location
8.3
very enjoyable experience. It's in walking distance to many tourist spots. Nice breakfast.
Duncan H. Business travelers Canada, June 26, 2013
Good value close to Main Train Station

Location, location, location
7.7
My stay at the hotel was pleasant. It was perfectly located next to the train station so you could easily take a shuttle bus from the airport and it was conveniently located to the attractions which were only a 10 minute walk away. A couple of restaurants nearby were very tasty and had nice local food but they were a bit touristy (as you might expect in that area). The room was clean and large with good wifi in the room. Breakfast was not that great but seemingly it never is if you prefer to have a warm breakfast in Europe! All in all a very reasonable hotel for the price paid.
Pui L. Couples United Kingdom, June 23, 2013
just opposite the train station

near train station, nice restaurant around and near shopping area
8.7
well hotel provide free wi-fi but my room can't connected it, therefore i always need to go to the lobby. Lift is very slow and small, walking up n down is quicker u used the stairs. there are many nice restaurant surrounding the hotel. everything is average, for quick stay

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