Airport Limousine Bus from Haneda & Narita International Airport to the Hotel is available. Please purchase the ticket at the Limousine Bus automatic ticket machine or at the information desk at the airport’s Arrival Hall. To purchase the limousine bus ticket from the Hotel, please approach the Bell Captain Desk to purchase the ticket, or contact the Limousine Bus Reservation Center to reserve your seat.
The hotel provides free shuttle bus to Tokyo Disney Resort (R) for guests staying at Hotel East 21 Tokyo. Please kindly note that advance reservation is necessary to ride the free shuttle bus. Since the bus can only accommodate a limited number of guests, please reserve the seat as early as possible. The shuttle bus schedule is subject to change without prior notice. For details of the timetable, please contact the hotel for more information.
Please note that baby cot (for 0 year old baby only) is available upon request for Double Room or Twin Room at no additional charge.
If necessary, please mention this under Special Request when making your booking.
Children aged above 6 years old have to use Extra Bed.
Important Notice for Tokyo Skytree (R) package:
1) This special package includes 1-day entry ticket to Tokyo Skytree(R) and daily breakfast for 2 people at Hotel East 21 Tokyo.
2) The admission ticket is valid for Tokyo Skytree(R) Tembo Deck (350m) between 08:00 – 22:00 on the 2nd day of your stay. For example, if you check in at the hotel on 1 November, the Tokyo Skytree(R) ticket will be valid on 2 November.
3) Please exchange the admission ticket on the day of admission at Tokyo Skytree(R) ticket counter on the 4th floor.
4) Please note that in the case of visitors congestion, admission may be restricted.
5) The admission ticket will be handed over to you after check in at the Front Desk. Please note that the hotel will not able to mail/send the tickets beforehand.
6) The hotel will not re-issue the pass/ticket under any circumstances.
7) For further terms & conditions of the admission ticket, please refer to the admission ticket.
Important Note for using Health Club 「The East」
Training wear, shoes, swimwear, and towel can be used for free for the member.
- This Health Club is allowed for guest over 18 years old only.
- Fee is applied to use Health Club.
- Last day of every month, except December, the Health Club is closed.
If the last of the month falls into weekend or public holiday, then the day before the last day of the month, is closed.
Important Note for using Garden Pool
**Garden Pool is opened only in summer season
from 12 July - 5 September, 2014**
- This garden pool is allowed for guest over 3 years old.
- Operation hours is 9am - 6pm (Garden pool reception closes at 5pm)
- Guest with tattoo (includes fashion tattoo) is not allowed to use Garden pool.
- Additional charge is applied for using Garden pool as below;
Weekday: Adult [3,240 JPY] , 3-11 years old [1,620 JPY]
Weekend/Public Holiday/11-15 Aug: Adult [6,480 JPY], 3-11 years old [3,240 JPY]Children and extra beds:
Extra beds are dependent on the room you choose, please check the individual room policy for more details.