Very good 7.7
Based on 17 reviews

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About Hotel East Lagoon

Description

Whether you're a tourist or traveling on business, Hotel East Lagoon is a great choice for accommodation when visiting Batticaloa. The hotel is not too far from the city center: just 0.5 Km away, and it normally takes about 720 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Hotel East Lagoon is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers fantastic facilities, including hot tub, fishing, pool (kids), billiards, garden, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Hotel East Lagoon hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • games room

Swimming & soaking

  • hot tub

Water sports

  • fishing

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • currency exchange

Languages Spoken

  • Arabic
  • Hindi
  • Sinhala
  • Tamil
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Policies

Child and extra bed policy
Infant 1-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Must use an extra bed
  • Minimum age of guests is: 1 year(s).
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 USD
Breakfast Charge (when not included in room rate): 9 USD
Check-In From: 10:30 AM
Check-Out Until: 10:30 AM
Distance from City Center: 0.5 Km
Distance to Airport: 250 Km
Number of Restaurants: 2
Number of Rooms : 45
Room Voltage: 230
Time to Airport (Minutes): 720
Year Hotel Last Renovated: 2013
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 6.6

Francex R.
United Kingdom
July 19, 2016
Pleasant stay
Largely clean hotel with comfortable rooms beautiful views and very friendly, helpful staff. More designed for the wealthy Sri Lankan business traveller than the Westerner. But very pleasant.

UMESH A.
Canada
June 04, 2016
bug
bug in restaurant

Zaldy G.
Philippines
May 26, 2016
east lagoon batticoloa
value ofmoney I rated satisfactory only because breakfast is serves late at 7am. i appreciates if it could have been earlier than that. considering as traveller you wanted maximize your time to roam around the place throughout your stay staring from early morning. but what happened was due to late serving of breakfast it ended up you left the hotel hungry.

lahiru K.
Sri Lanka
February 16, 2016
Supereb Place for a Short Stay
I stayed for one night during a business trip. Conveniently located close to the main city. Room was exceptionally good. Ordered room service for dinner and the food was awesome. Simply a great place to stay.

Pius G.
United States
December 14, 2015
manager Jayanthy was rude and nasty to me and her
Most staffs are very nice, kind and helpful. location is excellent. bugs were in room
I checked out early due to Jayanthy's attitude

Katia S.
Belgium
September 24, 2015
beautiful views of the lagoon
great views, quiet location, friendly staff
Very good. From my room I had a beautiful view of the lagoon. I liked the quiet location, but still close to the city centre and the beach. The room was very spacious with comfortable bed. Staff was very friendly.

Philippe L.
France
August 20, 2015
Good hotel
the swinning pool and the location
We have enjoyed this place. Idéal for visiting the region.

Vadivel T.
Sri Lanka
August 05, 2015
Good
clean,nice staff ,location
good

Peter C.
Australia
July 02, 2014
The most expensive transport in the world
Pool, setting by lagoon
The walk from the station to this hotel is less than 1 mile about 1.5 kilometers. I would have walked but had a large surfboard and management said that is no problem just ring when I arrived and I would be picked up. What was not explained was there would be a boss and a driver in the vehicle and the boss would demand from me $16 US for this trip. That said the hotel rooms are large and very nice and the location beautiful also lovely pool. Meals are fine. As for service there are young men everywhere but getting something done can be a bit frustrating as command of English is poor. You just need to be patient and try to communicate as simply as possible. For people who speak the local language arriving in own car with families etc this place is 5 star but for a foreign tourist it is a nice 3 star hotel with some teething problems.

Ravindra W.
Australia
April 29, 2014
It was Wounderfull
Nice Room, Nice Swiming Pool, Nice Surroundings
A place which could be recommended for some one who will enjoy quiet and relaxing experience.


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