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Hotel Elephant Bay

Pinnawala, Pinnawala, Kandy, Sri Lanka (Show on map)

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Hotel Elephant Bay Kandy - Surroundings Hotel Elephant Bay Kandy - Lobby Hotel Elephant Bay Kandy - View from the Room Hotel Elephant Bay Kandy - Exterior Hotel Elephant Bay Kandy - Surroundings Hotel Elephant Bay Kandy - Balcony/Terrace Hotel Elephant Bay Kandy - Restaurant Hotel Elephant Bay Kandy - Standard Room Hotel Elephant Bay Kandy - Standard Family Room Hotel Elephant Bay Kandy - Guest Room Hotel Elephant Bay Kandy - Guest Room Hotel Elephant Bay Kandy - Surroundings
Area: Pinnawala Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
172 reviews

Value for Money
7.5
Location
8.8
Staff Performance
7.0
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (172)
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Padmanabha R. Groups India, August 21, 2014
Good Stay!!

Location, Cleanliness and Staff cooperation
8.3
The hotel is ideally located on the bank of river. You can enjoy the flow of river/stream thoroughly. You can watch elephant bathing in water from very near. Only problem is that it neither nearer to Kandy nor to Nuwara Eliya
Yvonne P. Couples United Kingdom, July 27, 2014
Bathing Elephant View

Location, staff price
8
This hotel was a lot cheaper than we would usually book as it was on the way to the airport. We were pleasantly surprised. The staff did their best to make us feel welcome and provide us with whatever we needed to be comfortable. The rooms well well equipped for the price and clean. Unfortunately we missed the Elephants bathing by a few minutes so be careful to be there at either 10.00 to 12 or 2.00 to 4.00pm. Of course we could still visit the elephant orphanage and spice gardens.
Ross H. Families with young children Cambodia, July 24, 2014
good place

peace quite. breakfast ok
8
Good
Leslie M. Couples United Kingdom, July 15, 2014
Elephants

location location location
6.3
We had a wonderful room with great views of the river and the elephants , service and food was not great it was low season but all they seem to want to cater for is the visitors to view the elephants from their restaurant and move on
Pauline G. Groups Ireland, July 10, 2014
Very basic hotel which needs a revamp.

Elephants, river
5
It did for 2 nights but wouldn't recommend it for a longer period of time.
Hua Z. Couples China, June 22, 2014
We stayed only one night to see the elephants.

Nice view and good location.
6.7
We stayed only one night to see the elephants. beakfast is very slow.
Lalith D. Families with young children Sri Lanka, June 1, 2014
quite stay ... very relaxing place ..

fantactic veiw on elephant a with quite surounding ..... over looking the rever you can really relax
7
it was good . iam with the familly and it was much a closer look on elephants and can kill time watching the elephants with out any issue ..hotel must improve its offering to the customers ... they should not allow out siders to just comew in to the hotel with out any reason .. i noticed this and told the front office too
Grant B. Solo travelers Australia, May 30, 2014
Great staff reception beautiful

Staff elephants staff
9.7
Awesome staff good food most beautiful receptionist in all srilanka
James N. Couples United Kingdom, April 12, 2014
great if you want to see elephants !

staff, getting up close to the elephants, good stop off point on way to Nuwara Eliya
7
We stayed one night and had an ok experience. Not the easiest place to find. Slight confusion at check in, the hotel staff thought we had a booked a single room, we had in fact booked a double, this was resolved quickly however. The hotel could do with some refurbishment and rooms are basic, showers not great. That said to see elephants up close and personal this hotel is perfect. Other places in Pinnawala charge for the privilege of seeing elephants but at this hotel the experience is included in the cost of the stay. Elephant show starts at 10am but we left after an hour as an hour is all you need. Breakfast was good and staff were very friendly. Overall a nice start to our stay in Sri Lanka.
Bettina L. Families with young children Denmark, February 23, 2014
Stunning location! Heartwarming experience.

Location, close to Elephant orphanage, view and interaction with the elephants during daily bathing
7.3
Hotel could use a nice coat of paint and general cleaning! Staff great and friendly.

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