Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Empire In Shinjuku

1-15-33 Hyakunin-cho, Shinjuku, Tokyo, Japan 169-0073

Recent customer reviews

Filter by traveler type

 

Very good

7.2

based on 864 reviews

431 reviews in English

Value for Money
7.8
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.8
Food/Dining
5.9
All reviews (864)
Sort by:
Lukas K. Couples Czech Republic, May 22, 2016
Great experience-recommended
6.7
Great location, verynice staff. a room was small but fine for two people and there is also a nice balcony.
Charlene T. Families with young children Philippines, May 21, 2016
Unexpectedly dirty considering it's a Japanese-run
4.7
They don't clean the room everyday and apparently, it is also not cleaned properly during guest turn over. Because the tables are dusty. Under the beds are filled with dust balls. Tiny bathroom, but this is common for Japanese hotel. It would have been ok, if it was being cleaned daily.
Julia C. Solo travelers Malaysia, May 17, 2016
Simple and easy
5.7
Pleasant stay at a very convenient location,cheap. Staff are like all Korean,they can speak in English and Korean,Japanese. Hotel location is like in Korean town, Shin-okubo 5 min walk to the Shin-okubo subway station,Mcd,7-11,24 hour restaurants,cafe,Korean cosmetic and food,coin laundry. Just one station away from Shinjuku, midnight walk back from Shinjuku just a 10 min. Room and toilet are small like usual. Two large suitcase is okay. Hotel facilities are a bit old but we don't mind that,just sleep and bath. Air conditioners have some problem luckily the period we went to are still windy so it's consider okay.
Vinsensius N. Solo travelers Indonesia, May 10, 2016
close to station
3.7
don't expect too much, the only good point is 10 minutes walk to shin okubo station (Yamanote Line)
Ida Y. Families with young children Malaysia, April 30, 2016
Hotel Empire Review (Apr-16)
5.7
Good for a small family, though finding the place for 1st time at night can be a bit tricky. After all, you'll be out all day.. Close to a not-so-busy train station (though no elevator), laundry, 24-hr convenience store and halal food.
James M. Couples United Kingdom, April 27, 2016
Good Position
5.3
This hotel is very close to Shin-Okubo station on the JR Yamanote Line. The instructions of how to get to the hotel from the station are exact and it was very easy to find. Hotel staff were friendly and helpful. Yes, as others have said the rooms are small but so are a lot of other hotels. The housekeeping is not terrific and in the four days we were there our bed was just kind of pulled up. The towels were changed every day and they provide toiletries, yakata and slippers. We did miss not have tea and coffee facilities but you are provided with two coffee mugs and if you are happy to buy your own from the 7/11 down the street you can make your own as there is a hot/cold water dispenser in the foyer. The room is airconditioned and you can open the windows if you prefer. There are lots of cafes close by but the immediate surroundings of the hotel are quiet. The hotel does not have a restaurant but make sure you try the Vivo Daily Stand next door either for lunch, snacks or dinner. It is a kind of Tapas bar I suppose. They have an English menu which is easy to understand, the food is delicious (especially the black pepper cheesecake and the henriette of duck), and most things are ¥400. Unfortunately they don't open until 11 a.m. so no good for breakfast. With regard to our room, 406, there were a couple of things that were a bit rough, like the patches on the wall, wobbly headboard and extractor fan which was held in place by sticky tape but the room was clean, water hot and bed/pillows were comfortable. In short, I think it was reasonable value for the price paid and we would stay again.
Kok M. Couples Malaysia, April 19, 2016
Good location
5.3
This was our 2nd visited of this hotel. Walking distance to Shin-Okubo JR station. Many restaurants near by the hotel. We enjoyed our 2 nights stay. Will come back again !
Charles Y. Solo travelers United States of America, April 19, 2016
good value
6.3
Location is good. Just a short walk to the train station. Plenty of restaurants, convenience stores and shopping nearby. Amazingly quiet considering how close it is to the train lines.
Krystie Y. Solo travelers Hong Kong, April 19, 2016
Great location
6
Easy access to train station, minutes away from Shinjuku. Single room is spacious compared to other hotels in Tokyo. Will definitely go back again.
Tsai-Yu W. Families with young children Taiwan, April 11, 2016
People there are kind
4.3
Space is too small and not suitable for baby
1 - 10 of 431 reviews Next page
Hotel Empire In Shinjuku TokyoHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - EntranceHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - ExteriorHotel Empire In Shinjuku Tokyo - LobbyHotel Empire In Shinjuku Tokyo - LobbyHotel Empire In Shinjuku Tokyo - ReceptionHotel Empire In Shinjuku Tokyo - ReceptionHotel Empire In Shinjuku Tokyo - ReceptionHotel Empire In Shinjuku Tokyo - InteriorHotel Empire In Shinjuku Tokyo - InteriorHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - Guest RoomHotel Empire In Shinjuku Tokyo - BathroomHotel Empire In Shinjuku Tokyo - BathroomHotel Empire In Shinjuku Tokyo - BathroomHotel Empire In Shinjuku Tokyo - BathroomHotel Empire In Shinjuku Tokyo - BathroomHotel Empire In Shinjuku Tokyo - ViewHotel Empire In Shinjuku Tokyo - ViewHotel Empire In Shinjuku Tokyo - Nearby Transport


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C03