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Hotel Empire In Shinjuku

1-15-33 Hyakunin-cho, Shinjuku, Tokyo, Japan 169-0073

Recent customer reviews

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Very good

7.0

based on 34 reviews

431 reviews in English

Value for Money
7.6
Location
8.0
Staff Performance
7.1
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.6
Food/Dining
6.0
Business travelers (34)
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Joji G. Business travelers Japan, October 13, 2015
Old budget hotel

location, friendly staff
5.7
Pros - location, friendly staff Cons - internet was really slow and always getting disconnected or can't connect at all even if you try all the floors wifi. Problem for people who need internet access a lot. Hotel is very old and have smelly room. They need to update furnishings and make cleanliness better.
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Christine N. Business travelers United States of America, March 10, 2015
Empire Hotel lots of plusses a few minuses

Location, wifi, coffee shop
7.7
The Empire Hotel is very conveniently located to the Shinjuku train and subway stations and the shopping/commercial districts around the station. That said, the hotel is on a quiet street so it is not noisy at all. The room is extremely small which is fine, but there was no surface on which to work. As I had a lot of writing to do, I had to stand with my computer on top of the fridge which meant standing for several hours. There is one small table (laden with a tray, papers and other unnecessary items) and no chair. The dresser is a metal locker. There is no closet, but rather hangers on a peg on the wall. Nevertheless, the room was very clean, and the bed comfortable. The comforter was warm and the heater worked like a champion. The wifi was robust. No complaints there. The downstairs cafe is adorable and my breakfast was great. The night before, however, there was no dinner to be had and the waiter seemed unable to communicate this to me until after I'd been sitting there for a while. None of the staff I encountered spoke English. On the upside this is an extremely budget-friendly hotel, comfortable for sleeping and in a neighborhood that couldn't be more convenient, which is why I recommend it, minuses aside.
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Kam H. Business travelers Hong Kong, February 12, 2015
Nice hotel

Location very good, price cheapest
7.7
Reasonable
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Kam H. Business travelers Hong Kong, November 12, 2014
Good

Place, price
8.3
Very nice
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Darren A. Business travelers United Kingdom, October 7, 2013
Down and Dirty

Price, price and price
4.7
Do not mistake this place... It is not a strictly 'bad' place, but it is grim, and basic to the point of . However, for a hotel that close to central Shinjuku, that can be overlooked. The rooms seem to have nothing more than a pair of mattresses masquerading as a bed (this is more comfortable than it sounds - though it is low, and for a chap with arthritis was painful to exit in the morning). The cockroach population seemed to think they were part of room-service (although, in a residential area of Tokyo, which is a mucky city, the insect life is ubiquitous). Worst of all though, the staff were surly and uncooperative with clients who have special needs (in my case limited mobility).
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Dami L. Business travelers South Korea, May 17, 2013
Reasoalbe price and easy access to Shinjuku

Kind staff, reasable price and good trasporation
9
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Kannika A. Business travelers Thailand, April 9, 2013
Comfortable

Clean, nice communication, near transportation
8.7
Very comfortable and easy to find the hotel because it 's near the train station. For the room, clean and safety
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Ian M. Business travelers Australia, February 1, 2013
Smallish rooms - but to be expected in Tokyo

good location - near transport, restaruants etc
7.3
Good basic, reasonably priced hotel with easy train access
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Anh N. Business travelers Vietnam, September 28, 2012
Good location but quite small room

Near station, convenient for shopping, cozy room
7
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Andrian T. Business travelers Indonesia, September 9, 2012
Lovely hotel and service with a smile

great location, near train station.
7.3
great location, near train station. clean room but very small bathroom. fast wifi but has a very low wifi signal (we are at the top floor)
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