Back to hotel info

2015
Very good 8.0
Based on 4781 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 4781 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.2

Mohammed A. from Saudi Arabia
Groups
Stayed one night in July 2009
Nice hotel
Nice hotel
Reviewed August 18, 2016

Saravanan S. from Malaysia
Couples
Stayed one night in August 2016
Good but NOT the best..
I love staying in Equatorial. But this time i'm slightly disappointed. I reached the hotel around 2pm (without taking note that the check-in time is actually 3pm). So, fine, it's my fault. Anyway, after the registration, i was told to wait until 3pm because the room is not ready. Looking at the queue at the reception, i decided to line-up at 2.45pm. By 3pm it was my turn to talk to the receptionist. Unfortunately i was told that the room was not ready. I told the receptionist to please make it fast because i'm terribly tired and need a room ASAP. But i was told that they have no choice because the room is not cleaned yet by the housekeeping team. Then i went back to the lobby and waited another half and hour. At 3.30pm i queued back to check-in and 3.40pm i got the same answer from the receptionist. I'm not happy this time and demand an explanation. I was told that some of the housekeeping personal went for their lunch and that's the reason for the delay. What nonsense is this? Why don't they go for lunch before or after the check-in time? Hmmmm... And finally after a long wait, i managed to check-in at 4pm. So, my humble request to the management team is please make sure this doesn't happen again. This will definitely bring down your hotel's reputation. It was not only me that got pissed off that day. I saw few other people also were complaining to the receptionist. Anyway, the room is awesome. Thanks.
Reviewed August 18, 2016

AZLINA A. from Malaysia
Families with young children
Stayed one night in August 2016
Location at City Centre
Everything was good.
Reviewed August 18, 2016

Xiang L. from Singapore
Families with young children
Stayed one night in August 2016
Good place
Good for family with kid
Reviewed August 17, 2016

TSUNG H. from Taiwan
Groups
Stayed one night in August 2016
Good
very Good
Reviewed August 16, 2016

Allan W. from Malaysia
Couples
Stayed one night in August 2016
Still as good
Pleasant stay and my only choice for Melaka. Not sure about the food quality now. Will try it the next time.
Reviewed August 16, 2016

Ho V. from Malaysia
Couples
Stayed one night in August 2016
Lack of Equipment
Dont have hair dryer and the wifi is really slow
Reviewed August 15, 2016

zulkifly M. from Malaysia
Couples
Stayed one night in August 2016
Friendly Staff
Strategically located, friendly staff, quick check out n check in..no complaints..everything smooth n befits the hotel status
Reviewed August 15, 2016

Kar T. from Malaysia
Couples
Stayed one night in August 2016
Good
Everything is good, was abit disappointed on the fact i was only able to check in at 4.30
Reviewed August 15, 2016

Moon Y. from Malaysia
Families with older children
Stayed one night in August 2016
Hotel facilities
Hotel facilities needs upgrade.
Reviewed August 15, 2016