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Hotel Europa

Basak, Lapu-Lapu, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Hotel Europa Cebu - Guest Room Hotel Europa Cebu - Guest Room Hotel Europa Cebu - Guest Room Hotel Europa Cebu - deluxe room Hotel Europa Cebu - Interior Hotel Europa Cebu - Interior Hotel Europa Cebu - Menu display at Berenice Cafe Hotel Europa Cebu - Pastries from Berenice Cafe Hotel Europa Cebu - TV Display
Area: Mactan Island Number of Rooms: 16
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

from 251 reviews

Value for Money
7.3
Location
6.3
Staff Performance
7.2
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
5.2
All reviews (251)
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Andrew B. Families with young children United Kingdom, April 26, 2015
Bad staff

Family rooms with bunk beds available. Price.
4
The rear of the hotel backs on to a noisy mechanic workshop. The hotel is not particularly conveniently located, away from most major places. No food. The day staff are lazy and have a seriously bad attitude. The foreign owner does his best, but & our broken shower was fixed promptly, but the overall stay was ruined by the attitude of the staff and the owner's wife who actually said to us: "I don't care what review you give Agoda - say what you want!" Give this place a miss. There are 100's of better options.
Tanja M. Families with young children Slovenia, March 25, 2015
good place

staff
8.7
Diana R. Couples Spain, February 27, 2015
Disgusting.
2.3
Just one night, thanx! Sheets terrible, noisy, small, dark.
Thea H. Families with older children Australia, February 21, 2015
Good location for short stay

Close to shopping centre, near cebu mactan airport, clean
7.7
Comfortable and spacious for 2 children with bunk beds. Clean facilities, safe. Only issue was we were on second floor and could here everything going on downstairs and in hallway so kept getting woken up at night. Also woke up early to sound of dogs barking nearby. Hotel staff always ready to help. Did not have chance to try food.
Gerald R. Couples United States of America, February 6, 2015
Okay place

Nice bed
6.7
Estela P. Couples United States of America, January 28, 2015
Disappointing impression

Just the staff. They are very nice. I feel bad that they have to work in such place!
5.3
Not empressive! First of all there is no elevator. The linens and towels are filthy and dirty. Its hard to find the place. To much traffic in the street where its located.
Ng S. Couples Malaysia, January 25, 2015
Out of order

location
5
The hotel is old, different from the pic shown, bedsheet is dirty, shower flow very slow, wardrobe full with dust. In short, it needs better maintenance.
Lara C. Couples Netherlands, January 23, 2015
Can find better hotels for this price

Television and wifi signal in room
5.3
The room was dark and there was a weird smell (they tried to cover it with toiletspray). Also the blanket was more like a towel. To small for a 2persons bed. The badroom was old and there were dirty stains in the sink.
Larry L. Couples United States of America, January 13, 2015
good value

location, friendly staff, saftey
8.3
Sachin A. Couples United States of America, January 1, 2015
real review
3.3
bathroom toilet was broken, bed was ok but room was not cleaned, ac didnot work,

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