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Hotel Excel Roma Ciampino

Via Appia Nuova 160, Località Marino , Ciampino Airport, Rome, Italy 00047

Recent customer reviews

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Good

6.9

based on 46 reviews

17 reviews in English

Value for Money
7.4
Location
5.6
Staff Performance
7.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.2
Food/Dining
6.5
All reviews (46)
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Wojciech K. Groups Poland, October 12, 2015
ddddddd

gggggggg
6.7
Wojciech K. Groups Poland, October 5, 2015
no more comments

vvvvvvvv
7.7
Yin Z. Couples Singapore, September 15, 2015
Nice to stay if you have a car

location, location location
6.7
Nice stay if you have a car.
John M. Couples United Kingdom, July 8, 2015
Excellent value will stay again and recommend!

Value for money, modern feel to hotel and easy access from the airport.
10
Very comfortable, clean,friendly and exceptional value for money!
Domenico C. Business travelers Italy, June 30, 2015
Hotel stay Excel

The Gym, breakfast and aircon
6.7
Good for the money but it's a bit far from everything
Nigel R. Couples United Kingdom, May 27, 2015
Roma. Excel

The staff. Especially the guy on reception so helpful. The gym. Quiet
6.7
Our stay was comfortable alittle out the way but using the metro and buses is ok
Maneesinthop M. Business travelers Thailand, May 15, 2015
no drinking bar. Far from public transport.

quiet, clean, food.
5
No own car, do not come. It is safe house.
Maneesinthop M. Couples Thailand, May 14, 2015
resort hotel

safe, save, clean
5.7
Good, but far from public area.
Shaheen Y. Solo travelers United Kingdom, January 11, 2015
The hotel was just fine but certainly not 4 star

The room was fine but I only stayed there for a few hours
6.3
George C. Couples Malaysia, November 2, 2013
Good hotel if not for the location & poor staff

Large room, peaceful location
6
Before going, the staff was great enough to accommodate the change from single to double occupancy due to my wrong booking. The hotel itself looked fine with nice lobby, cafe & new rooms. However, the problems started upon arriving. We arrived late & noticed the aircon/heater could not be switched on & the phone was not working. As the room was on the next block, we had to walk back to the main lobby to inform. The receptionist guy was kind enough to follow us back to check & confirm both not working. He informed immediately hotel was fully booked, technician could only check at 9am & requested us to ask for compensation the next morning upon checking out which was acceptable. When checking out & informing the issues, the indifferent lady receptionist did not seem to believe us & sent someone to check & prove to us the phone was working! Additionally, no compensation was allowed & she blatantly ignored the issue of the aircon/heater not working!
1 - 10 of 17 reviews
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