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Hotel Excelsior

Near Thamel Marg, Narshing Camp, Thamel, Kathmandu, Nepal 9432

Recent customer reviews

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based on 24 reviews

14 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
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All reviews (24)
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Karine J. Solo travelers Canada, November 5, 2013
very dissapointing, has gone downhill.

location locatio location
I stayed there four years ago and it was cleaner at that time. Four years ago they said the lift would be working in an hour. Four years later they said the lift would be working in an hour!? The location is all this hotel has to recommend it.
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Anita P. Couples Australia, November 4, 2013
pretty standard for a Kathmandu Hotel

Nepalese breakfast, hotel pickup, location
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David M. Solo travelers Australia, June 19, 2013
extension accomodation was disgusting

i was upgraded to main hotel which was very old, hot water special times only, tv very old, bathroom very tired
i returned to this hotel after a trip to pokhara. they offered me a room at double rate I would not return to this hotel again
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Joanne C. Families with older children Singapore, November 27, 2012
Great location with bright,clena rooms but noisy

It is in Thamel, one of the side streets which is safe , bright centrally located
It met my expectations of a 3-star hotel. Though a little dated, it is ok because most developing countries are like that. Clean room, clean linen and sheets. Was given a bigger room but it faces the front. As such it was very noisy till about 11.30pm. My daughter stayed in a smaller but bright room towards the rear. It was so much quieter. Good many cable tv channels. Hotel staff are friendly and helpful. Breakfast was acceptable though I ate only for a day, because i brought some much cereals and other foods myself. Once downstairs, I can get pre-paid phone cards, ATM, money changer, shops, etc. Supermarket is just round the corner and well-stocked. It is my first time in Kathmandu, so was a little wary about food. Literally packed my whole larder ! They have an electric kettle for us to boil water. Air-cond / heater was good. At least no power outage at night. Power outage is very common in Kathmandu. Oh hot water and water pressure. Very good. Noteworthy : I was given a bigger room towards the rear; but because the shower head was faulty, they changed my room immediately. Good service. WiFi is so cheap - literally free. Rs 60 per day ; that's less then a USD$1 per day . Working all the time and at good speed for usual emails, FB, What's app, viber, etc
Sightseeing/Attractions Tip: Oh I booked personalised tour with Himalayanrock. The tour office is just round the corner in Thamel. Very good service. They are reliable. I found out later that their office is in the same building as the nepal investment bank. So Himalayan rock must be very established. Friendly, knowlegeable tour guide and good driver. Will sue them again when I go to Pokhara for Christmas with my family
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Young B. Solo travelers South Korea, October 9, 2012
Very convenient but high price for the facility

Good place
This hotel is located in the center of Thamel, Kathumandu. It is very convenient to come in and go out anytime. It is surounded gift shops and restaurants. Especially two big convenient stores are a few meters away which sell everything.
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Liwen W. Couples China, June 16, 2012
The hotel is just around average level

The location is in Tahmel
The room is really small and the bedding is smelly, not as clean as expected. And this is only named as excelsior, actually is not the worldwide chained hotel. Below expectation.
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John M. Solo travelers United States of America, April 14, 2012
reasonable trekker hotel, great staff, helpful

great staff and centrally located
the excelsior hotel is a great traveler hotel. not real fancy by any means, but clean, and the staff are very freindly with a good sense of humor. this is my second time staying there. they are located in the heart of the thamel district. this area has become very busy and noisy in recent years. if you want a quiet place this is probably not it. great for a short stay to experience the "travelers scene" in kathmandu. wishing them all the very best.
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Herry R. Solo travelers Indonesia, April 5, 2012
great location with decent price

This is an okay hotel. Room was never cleaned throughout my 6 nights there. Location is fantastic. Hot water sometimes didn't work.It's a great hotel for solo traveler and those who like to shop.
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Georges A. Solo travelers Lebanon, November 8, 2011
great location

very good location in the middle of Thamel where all the action in Kathmandu (restaurants, transportation, nightlife, temples...)the room was very clean but a bit noisy. helpful staff..
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Girish K. Families with older children India, November 7, 2011
Good Hotel and prompt service!

Clean hotel and clothing was clean.
But the toilet drainage was not good! Water was accumulating.
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