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Very good 7.7
Based on 185 reviews
Very good 7.4
Based on 1400 reviews

Recent customer comments

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Very good



based on 185 reviews
  • Cleanliness 6.9
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.1
  • Value for money 8.6
  • Food/Dining 7.4
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Irene from United States
Solo travelers
Passable
the service to rigester
more staff
Reviewed February 18, 2016

German G. from Russia
Couples
Stayed 4 nights in May 2011
Be careful.
Location.Price.Расположение. Цена.
we stayed at this hotel for 4 nights. the size of the rooms are large and comfortable twin beds with good mattresses and pillows.the windows looked out into the yard.soundproofing with street horrible!the room was not european electrical outlets and a total of 2, one in the room, one bathroom. adapter you can buy in tabakeros,near the lobby.it costs 20 pesos. there is free wi-fi,but it constantly falls off. the hotel has rooms after renovation, corresponding to 4*.
Reviewed May 26, 2011

Tuija K. from Finland
Groups
Stayed 2 nights in March 2011
Good value for money
Good breakfest buffet, very quiet, good location next to metro station
Great value of money if you like go around the city.
Reviewed March 29, 2011

Jeffrey from United States
Couples
Get what you pay for
Location. Otherwise, was a let down.
Took 40 minutes to check in with just one family in front of us. The receptionist(s) have no process. Sink was clogged and bed could have been better.
Reviewed February 17, 2016

Jin from Guatemala
Couples
Customer service was the last...
Location
The check in time was 3pm but even at 3:25pm they told us that our room wasn't ready. I had to demand to be checked in right away, then the reception told us that they would work on it. We were ...
Reviewed February 02, 2016

Yu T. from China
Solo travelers
Stayed 6 nights in February 2011
Good hotel
quite near to downtown, very close to subway
stayed for 6 nights. the staff quite friendly. the room is clean. it's not very noisy. the view is ok. location is very good.
Reviewed March 20, 2011

Vitaly B. from Estonia
Couples
Stayed 2 nights in February 2011
Fontan Hotel
Perfect location, English speaking personnel
Pluses: The hotel hotel has perfect location, just next to Hidalgo metro station and Alameda park. The personnel speaks English. The lobby looks nice and it seems that the restaurant is quite popular. Minuses: Everything would be OK it were not so noisy. In our room we could hear terrible noise from ventillation system and noise from people in the corridor. Bed cover was too small for 2 persons. Hot chocolate in the cafe downstairs was terrible. I was feeling not well and stayed in the room to sleep, the cleaning personnel was knocking at the door although I placed 'Do not disturb' sign. At arrival we had problem that the were some mistake with our booking - the hotel had information that the room was booked by the other person with the same first name, so I had to give them deposit in cash, the next day the problem was solved.
Reviewed March 10, 2011

Edgar from United States
Couples
good
Hotel is in great location
Hotel doesn't respect reservations. Room wasn't ready and customers with reservations had to wait hours for rooms to be available
Reviewed February 02, 2016

Patricia from Germany
Couples
Good location; some space for...
The location close to the City centre and Reforma; nice view from the breakfast room; heating in the room; comfortable beds; warm water; hair dryer and iron in the room; nice staff; good breakfast ...
Problems at the reception in order to get a receipt: Various receptionists could not help over 6 days, this has -unnecessarily- cost a lot of time. They need more training on that. The room was too ...
Reviewed February 01, 2016

colin B. from United Kingdom
Solo travelers
Stayed 5 nights in November 2010
Good location but noisy
Nice sun terrace with bar
Good value hotel but it is essential to request a room which is facing away from the very busy road which this hotel is situated next to. Also adajent to Hidalgo metro station which gives you easy access to most of central Mexico City. A basic hotel for those on a budget. I can recommend this hotel however I would suggest the nearby Ambassador hotel offers a better experience at a similar price.
Reviewed March 08, 2011

colin B. from United Kingdom
Solo travelers
Stayed 3 nights in October 2010
Great location but noisy
Nice terrace to get some sun .. next to metro station
The hotel is in a great location next to the metro station and a beautiful park. The main problem is the hotel is not double glazed and the noise from the main highway can be considerable. Wifi connections are erratic. However hotel is terrific value if you are on a budget.
Reviewed February 23, 2011

Yann from France
Solo travelers
Good
The location is ideal, with buses, metrobus and metro station at the foot of the hotel. Buffet breakfast is great with nice view over the city.
The breakfast-room staff could be more efficient. At 8.30am no table was clean anymore. They cleaned up one for me but during my whole breakfast no other table was cleaned up. The 5cm gap at the foot...
Reviewed January 31, 2016

Roy from Canada
Groups
Great value at the centre...
Rooms spacious with good bathroom and modern equipment.
Breakfast let the place down, insufficient staff and poor organisation.
Reviewed January 29, 2016

Harry M. from United States
Couples
Stayed 3 nights in January 2011
ok for price
great location
great location! staff is fine.hotel is just ok on 8th floor my 2nd time here!
Reviewed February 20, 2011

Antonio F. from Portugal
Solo travelers
Stayed 5 nights in January 2011
Staff very helpfull
Room internet
Thank you Agoda for my enjoyable stay at Fontan Hotel, in the heart of Paseo de la Reforma, a few steps from Hidalgo metro station and about 15 minutes to Francisco Madero or 20 minutes to Zocalo by foot. Great room price with internet, lovely.
Reviewed February 06, 2011

Jose from Mexico
Families with older children
inolvidable
La terraza
Mala recepcion del sistema de cable
Reviewed January 26, 2016

Lizette from Mexico
Groups
I already booked my next...
The location is prime... Everything is close enough for you to walk around the many highlights downtown has to offer. The breakfast is nice, it isn't overbearing with options, yet it offers ...
I think just the shower system needs to be taken care of, because it makes some weird noises when you turn on the shower... Nothing major but it is room for improvement.
Reviewed January 24, 2016

HyeJeong Y. from South Korea
Groups
Stayed 2 nights in January 2011
great location, satisfied with a room
great location, cheap, kind staffs
twin beds. So the room is excellent for me,cheap and next to the metro, Hidalgo station. There are 2 lines on the stations and walked to Zocalo. Staffs are kind.
Reviewed February 05, 2011

Jose M. from United States
Solo travelers
Stayed 5 nights in January 2011
loved the price, cleanliness and the staff
secure, great restaurant great location
The price is great you get a clean comphortable bed, cable tv, free internet great location and very friendly staff. interior rooms are quite aand all hotel is secure.
Reviewed February 04, 2011

Aaron from Australia
Couples
Exceptional
Location is amazing. Staff were great. Very clean
Wifi can be hit and miss. But that's Mexico in general
Reviewed January 19, 2016