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Hotel Fort Canning

11 Canning Walk, Orchard, Singapore 178881 (Show on map)

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"Staff service, Design & layout of the room, The colonial..."

  • Grace, Singapore
  • August 30, 2015
  • Area: Location: Orchard
  • Rooms : 86

Room Types
Max
Rates
Deluxe Garden
Deluxe Garden With Patio: Free Internet and Evening Dri
Deluxe Garden With Patio: Free Internet, Breakfast & Ev
Deluxe: Free Internet, Breakfast and Evening Drinks
Deluxe - Free Internet and Evening Drinks
Deluxe
Premium
Premium: Free Internet and Evening Drinks
Premium: Free Breakfast, Internet and Evening Drinks
Studio Suite: Free Breakfast, Internet and Evening Drin
Studio Suite: Free Internet and Evening Drinks
Studio Suite

 

When would you like to stay at this hotel?

Features of Hotel Fort Canning
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

tours

  
Sports and Recreation

fitness center

garden

massage

outdoor pool

pool (kids)

spa

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

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Sale ends soon!

Ideally located in the heart of the city, this property contains luxurious accommodations and services guests would expect from a 5-star hotel. Featuring modern amenities like internet access, HD flat-screen TVs, opulent bathrooms, and a customized pillow menu, guests are sure to experience utmost comfort. Guests can unwind after a day out at the fully-equipped gym or the two swimming pools. For a more relaxing time, simply sit and dine at the Italian restaurant or the relaxing wine lounge offering an outstanding wine collection. Guests are within proximity to the famous Orchard Road, Clark Quay entertainment hub, Boat Quay, and a short driving distance to the Central Business District and the Civic District. Nearby are numerous museums and the Dhoby Ghaut MRT, making access to other places effortless. Hotel Fort Canning offers guests sanctuary in the heart of the city.
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
110 SGD

Breakfast Charge (when not included in room rate)
42 SGD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
01. Km

Distance to Airport
20. Km

Internet Usage Fee
0 SGD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
3

Number of Restaurants
1

Number of Rooms
86

Parking Fee (per day)
30 SGD

Reception Open Until
12:59 AM

Room Voltage
220

Time to Airport (Minutes)
25

Year Hotel Built
2010

Year Hotel Last Renovated
2010

Hotel Fort Canning Singapore - Food, drink and entertainment The Salon
This all-day dining restaurant embraces a diverse blend of Western flavours, Asian favourites, freshly-baked pizza selections and signature delicacies such as Spaghetti Laksa, Mee Siam with Boston Lobster and so much more. The restaurant is bathed in warm, natural earth tones with indoor and alfresco dining options serving breakfast, lunch and dinner. The Salon is perfect for a variety of lifes luscious celebrations and delightful epicurean adventures.

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 877 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (877)
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Sorach C. Solo travelers Thailand, August 30, 2015
Sub-par service

Furniture, matress, bathroom design
5.3
I would expect service to be much better for a five star hotel. 1) arriving at the hotel in a cab, bell boy held the front door for the next guest to board the cab ignoring the fact that I am getting off. Did not help with my suitcase, he watched me pull it out 2) earlier, called hotel to fond out of my room is available for early check in, operator try connecting me to front desk, no one picked up, operator said "no one pick up pls call back later". Seriously? How about get my contact number and call ur guests back. 3). Told house keeper at 10 AM to clean my room as I would be back by 2:30 pm. Came back at 3 pm, room has not been cleaned. House keeper whom I spoke to, told me to wait in the room while she hurriedly clean the room. 4) ther is no partition for guests to line up to check in, which is appropriate for 5-star but staff do not recoginze the queue and called out guests who came after me for service. No systematic recognition of queue.
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Grace W. Couples Singapore, August 30, 2015
Why I will go back to Hotel Fort Canning anytime

Staff service, Design & layout of the room, The colonial touch of the entire place
9.3
Though it was only a 1 night stay, I was extremely satisfied with my stay. When I reached the reception, there was no staff available to me immediately but they kept advising me to take my seat while assuring that they will attend to me shortly and true enough, it wasn't a long wait. Upon check in, I was personally shown to my room by the same receptionist and introduced to all the different functionalities of the gadgets within the room as well as an overall introduction of the swimming pool/gym facilities and its opening hours etc. During my booking, I had informed them that it was my anniversary and that I would like to request for early check in to decorate the room before my partner comes. They tried their best with the request and I was granted an early check in! Knowing that I was going to be driving in and out to execute the surprise, she provided me with spare parking coupons so I would not have to keep going back to reception to ask for it. Also, our room was decorated with a pair of love swan towels and a complimentary cake in courtesy of HFC for our anniversary. After the introduction, the staff even reminded me of the complimentary evening drinks that came together with my booking and where it was taking place. On the day of checkout, I tried my luck to see if I could get a late checkout so we could spend more time there. Again, my request was granted. Overall I must say I'm really satisfied with the sincerity and hospitality of all the hotel staff there. They are a fine example of excellent customer service and I will definitely come back for another stay. I also love the colonial touch of the building amidst all that greenery and I specially love the scent at the hotel lobby. If possible, I hope to know the concoction of that scent. Thank you HFC for making my anniversary such a perfect and memorable one. I will be back again!
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Patrick M. Couples Australia, August 26, 2015
Location, location, location

Location, service, decor
10
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Customers like this hotel for:
Nearest transport:
  • Dhoby Ghaut MRT Station (0.4 Km)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Seletar Airport (13.7 Km)
  • Changi International Airport (17.3 Km)
Customer comments:
  • "Boutique hotel" , "Garden" , "Relaxing"
Top attractions in the area:
  • Singapore Art Museum (0.7 Km)
  • Orchard Road (0.9 Km)
  • Raffles City Shopping Centre (0.9 Km)
  • Orchard Central (0.9 Km)

Customer Support


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