arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 1000 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1000 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.6

zainuddin Z.
Singapore
March 11, 2015
great
location service ambience

Rozita Z.
Singapore
March 07, 2015
Great place to stay
Location, rooms, service
It has been fantastic this far. I've been staying at this hotel for more than 6 times. I love the location and the rooms are beautiful and clean and super cosy. Staff are wonderful and service is very prompt. I always enjoyed each stay at this hotel.

Fan K.
Singapore
March 06, 2015
Pleasant stay
Room toilet space

Galardo S.
Indonesia
March 05, 2015
Good Hotel, but I think more of a 4 star
Good Hotel, Good Staff Performance, Luxurious
The hotel is inside a park, although it is right in the middle of the city, the surrounding is still peaceful and quite. The room was big and luxurious, there is a bathtub in the middle of the room. The restaurant there has a limited options of food and the taste is average. The bar has a variety of choices and bartender is friendly. At night the aircon in our room wasn't working well. The staff check the aircon and arrange a room transfer as quickly as possible. In an instance we transferred to a new room and offered a late check-out. The breakfast is also average, but we like how quite the restaurant is. We really enjoyed our breakfast. to conclude, a good choice for a staycation, although a little bit more expensive than the hotels in the city.

Pieter N.
Netherlands
March 03, 2015
Beautiful hotel without a garden
comfort, surroundings, happy hour
Except for the absence of both the doorman and the receptionist at our arrival, we have nothing to report but good news. Modern rooms, good internet, extended breakfast buffet, happy hour (18-19h) and attentive staff. The maybe deceptive issue here is that one would expect a garden around the premises, but there is only the public Canning Hill. So the outdoor terrace is tiny if not petite and the larger terrace is occupied by what looked like a permanent tent for festivities of all sorts.

Polin S.
Trinidad & Tobago
February 22, 2015
Superb relaxation
Style, location and clean
Had a wonderful stay at the hotel.

Andrew L.
Malaysia
February 14, 2015
Nice Resort Like Hotel in town
The architecture, the room design & the high tech stuff
I had a wonderful stay at Fort Canning. A lovely hotel with charming architecture;an old world charm with today's modern appliances. There is a beautiful bath tub in the room; not inside the bathroom but in the room, where you can soak in while watching TV. Unfortunately, I didn't have the time to use it. The staff are professional and friendly. Every little requests were attended to promptly. I will sure stay in this hotel again.

Abdul M.
Singapore
February 05, 2015
Good staycation
Room, Swimming Pool and Service
It was a good stay! Although we were only there for one night, we had a good time as their rooms were splendid. The pool was also nice! They used mineral water for the pool so it was quite comfortable to swim in as there was no chlorine taste. The service staff were wonderful and managed to cater to our every need. Overall it was a wonderful staycation.

Kah T.
Singapore
February 04, 2015
A romantic stay
Room service, large room, large bed
The stay is great. We were given a big room with a bath tub in the middle of the room. The bed is large. The only downside is the temperature of the shower which gets a little too hot suddenly for a few seconds which happened every 2 min or so.

Rebecca A.
Australia
January 26, 2015
Good value and beatifully looked after.
The pool. The room. The surroundings.
Lovely but an earlier check in would have been better. I was pregnant and had to sit around for a few hours after a long flight. I wish they'd have told us we wouldn't be able to check in earlier.