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Excellent 8.2
Based on 986 reviews

Recent customer comments

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Excellent



based on 986 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 7.8
  • Food/Dining 7.6

7.7 Anantharaja S.
Singapore
January 04, 2015
The fort canning experience
Room, cleanliness and comfort
Great value and a comfortable stay

7.7 Amanda T.
Malaysia
January 04, 2015
Clean, suffcient, but abit old
Location, interior room design, services
Overall i give it a 8 out of 10. The staff were very helpful can nice. Location is good as well. Walking distance to mrt station and shopping mall. However, the room is a bit old, there is a wet smell on the carpet...

3.7 Wee C.
Singapore
January 04, 2015
Disappointing service
Cocktails and canapés, nespresso, comfort
Stay was disappointing mainly due to the service staff ee encountered on the 2nd day. Servicr staff has been rather condescending in his speech and not been very helpful. The positivity encountered on the first day with the front desk staff (a pity he wasnt wearing a nametag) was tarnished, the second day front day staff. It even led to us deciding not to have our lunch at hotel after our shoot due to this.

9.7 Zhiming C.
Singapore
January 03, 2015
as good as ever!!!
the staff were fantastic.. simply top notch

8.3 Edivita T.
Philippines
December 27, 2014
Christmas staycation
Bathtub facing greenery, good reception
We had our 4-month old with us and they provided a complimentary crib which was neat, we don't have to bring our own. At first I was concerned of mosquitoes given it's park location but after staying there I can confirm that it's totally not a concern. The only hiccups were 1 of the 2-doors to the toilet not being able to close completely and a slight damp musky smell in the room. I'm not sure if it's due to the heavy rain outside or the toilet which has to always be slightly open due to the toilet door problem. Overall my family enjoyed our stay the highlight being our baby learning to float with daddy in the tub. It's really a neat tub!! Tip: bring your own favorite scented bubble bath or bath salts. It would be heavenly!!

8 fraser B.
United Kingdom
December 18, 2014
Very close to our branch office
Location only actually
Singapore service like always, really bad. But the location and the building of this hotel is great

6.7 Goh A.
Singapore
December 17, 2014
Nice Room and Clean
Clean, Modern and Cool
Feel very good once again but price is too expensive based on location

9.7 Muhammad F.
Singapore
December 15, 2014
Superb Hotel & Superb Room
Great Location, Superb & Cosy Room, Value the Money!!!
Staff was so helpful, Bring us to the room and show our room!!. And the room was sooooo superb!!! Itz only a deluxe room but the standard was more den tat!! Everyting was sooo excellent!!! Enjoyed our stay there....Will come again for the suite room...thumbs up!!! ☆☆☆☆☆

9.3 Ain A.
Singapore
December 11, 2014
Beautiful experience
Room, service and ambience

9.7 SHAI H.
China
December 11, 2014
Pretty good bathroom and good view, cool swimming
bathroom
wonderful experience