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Hotel Fort Canning

11 Canning Walk, Orchard, Singapore 178881 (Show on map)

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Area: Orchard Number of Rooms: 86
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
830 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (830)
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Ain A. Couples Singapore, December 7, 2014
Beautiful experience

Room, service and ambience
9.3
Elaine L. Couples Malaysia, December 3, 2014
Quiet and private yet centrally located

Private, central location, attentive service
8.3
Elaine L. Couples Malaysia, December 3, 2014
Privacy in the middle of the city

Privacy, central location, attentive service
8
Very peaceful and tranquil. Relaxing.
Heli V. Groups Finland, November 28, 2014
Great place to relax

Peacefull and very beautifull surroundings, friedly personnel and good possibilities to relax in the gym and pools
9
We really enjoyed with my sister! The only thing to improve was coffee at breakfast. The coffee we could make in the room was much better than the coffee served for breakfast.
Anantharaja K. Solo travelers Singapore, November 22, 2014
My review

Food, room and staff
7.7
Comfortable and much needed
Alan P. Business travelers United Kingdom, November 15, 2014
Not recommended

-
5.3
This hotel seems to cater mainly to the events market rather than functioning as a normal hotel. The rooms look good but the air conditioning is noisy and seems to lack dehumidifiers; the air was always damp. Internet wifi speed was unusable. They brought a router to the room which then fixed the problem. Breakfast was not included and for $25 a much better selection should be provided. The breakfast room was like a fridge, far too cold. Hotel's location means they need to call for a cab every time you require one. Then took about 15 mins for one to appear.
Cheryl L. Couples Singapore, November 2, 2014
Fantastic

Peaceful
9
Michael G. Couples United Kingdom, November 2, 2014
Fort Canning Hotel stay

Sympathetic customer service officer (Abigail). Location amidst attractive historical site (Fort Canning park). Some nice friendly staff at concierge and restaurant.
5
Disappointing. Attention to detail lacking - small but annoying things for this class of hotel in Singapore. Booked via internet search for 5 star hotels as we were in Singapore for medical reasons and needed a nice quiet high quality hotel for 6 days. Arrived 10pm, as informed when booking, to a very curt welcome for no obvious reason. Then discovered it was the start of a huge 2 day conference with noise, light, crowds. Studio room not nice, depressing anteroom, a little shabby and very strange layout. No bedside lamps. Step down into bath area in middle of room easy to trip on. Baggage guy just dropped the bags inside the door, took his tip and ran. Blinds ineffective plus a skylight which wasn't curtained so when it became light sleep was impossible. It was very late so we stayed and planned to find another hotel next day. Explained this amicably to Customer Service officer Abigail next morning, she was very sympathetic and kindly offered us a suite at no extra cost. As we had a full day of hospital appointments it was easier to stay and We ended up staying the full 6 nights. On reflection would have been better finding elsewhere. Taxis not always easy to find and a bit isolated from restaurants, etc. Restaurant ambience not great, food moderate, chairs shabby, although 2 lovely older waiting staff helped bring a smile. All in all a lovely old building which has been converted, not a bad hotel, but just doesn't have the 5 star quality we expected.
Anisha G. Couples Singapore, October 5, 2014
Awesome!

The tub the pools the staff!
9
Chee M. Couples Singapore, October 4, 2014
Nothing. car parking an issue to guests.

bathrooms. cleanliness.
6.7
Very noisy from the event. Hotel should hv given me a room facing away from event hall.

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Customer Reviews - Hotel Fort Canning, Singapore

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