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Excellent 8.2
Based on 986 reviews

Recent customer comments

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based on 986 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.6

8.7 Raymond M.
December 28, 2015
Perfect Getaway for Couples
Privacy, Colonial Design
Excellent stay, though location away from city but perfect getaway from the city life for couples!

8.3 Lo C.
Hong Kong
December 24, 2015
good stay
clean big and nice

9.7 Shiyun C.
December 21, 2015
Most Lovely!
Room, Comfort, Service

9.3 Rose J.
December 21, 2015
Very friendly staff, lovely and very clean hotel
huge tub, location and beautiful spacious rooms
Overall very satisfied with this hotel. my only concern is that the room is not sound proof so you can hear if people in the other room are talking loudly or having a party or people passing by the halls that are very noisy even at night. but other than that everything is perfect!

8.7 Francis N.
December 21, 2015
Staycation from 18/12 to 20/12
Location, Swimming Pool & Rooms
It was an enjoyable stay for the whole family. Pretty amazed by the swimming pool with Mineral Water. It's near to the Orchard Road Shopping belt but somehow you feel out of the City. Staff was polite and attentive. Only improvement I thought was that the room I stayed in with the balcony should have 2 of those high chairs so that couples can sit around the same place to talk. I ended by not using too much of the Balcony since there is only one high chair. The other one is a business desk chair.

6.7 Yong C.
December 20, 2015
Nice, big rooms
Design, clean and big rooms
Overall pleasant. Nice decor, Nice bathroom. Clean and big

8.7 Nur A.
December 18, 2015
A pleasant stay
The staff, the rooms and the hotel's ambience.

9 Faith H.
December 14, 2015
Excellent Luxurious Rooms
Furnishings, service, environment

9.7 Yun W.
December 10, 2015
girly staycation
pool, decor, location
great, clean rooms. loved the garden patio. only wish it had more privacy. perhaps more plants to hide away from peers of passerbys or wedding guests.

6.7 Meilin C.
December 08, 2015
Second time back here
Air con broke down across the hotel for more than 3 hours after check in, it was really awful then but everything else was great after we were given another room. Room service - ordered a medium rare beef burger that was rare and rock cold in the centre, they were happy to replace it but you might want to skip this option and dine in their restaurant instead. A bit disappointing overall but hopefully a one off thing cos its a beautiful hotel.