arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.2
Based on 985 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 985 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.6

8 Melissa H.
Singapore
December 07, 2015
Good but needed improvement
Comfort in the room, accessible
Room was comfortable and big. A pillow menu was great as well as it does gave us good comfort sleep. However, the patio was not exactly clean. My shirt was stained with black oil when i was standing near the door and mosquitos were around the room It wasnt a nice place to stay for dinner outdoor. The day bed comes with no cushion which makes it not able to be sat in and the chairs does not have a cushion as well.

6.3 Shiuann L.
Malaysia
December 05, 2015
Fast check in and personally escorted to our room.
Birthday cake presented. Clean the room when called front office and told them bathroom floor was wet. Room was cleaned and spotless when I came back that night.
Pleasant. Comfortable bed. Smooth check in and check out.

6.7 Andrew G.
United Kingdom
December 04, 2015
Decent Hotel but not 5 star
large bathroom,efficient check in and room service.
The hotel itself is ok but i wouldn't class it as 5 star certainly when compared with other similar rated properties in Singapore. Nothing wrong with the hotel itself just small details. Location wise it is far from main attractions. I was welcomed pleasantly and checked in easily. Ordered from room service which was prompt and hot. Small problems are, 2 of the 4 power points in the room was not working so charging as we must in today's world was a hassle. Digital scales in bathroom was broken. No milk or creamer for coffee.These are small issues but when you pay 300 US $ a night there shouldn't be such problems in a so called 5 star hotel. Fairly pleasant stay but I won't stay there again.

10 Shichang C.
Singapore
December 03, 2015
Great stay!
Spacious, Tall ceiling, Greenery
I proposed to my girlfriend in the room. Thank you Hotel Fort Canning for the wonderful stay at your hotel. It gave us a memorable experience.

8.7 Paul D.
United Kingdom
November 30, 2015
Great location and good food
location, staff and breakfast
Excellent, shame it rained, so we didn't get to use the garden seating which was part of our room. Also missed the swimming pool due to weather. Loved the hotel.

8 BOON T.
Malaysia
November 22, 2015
A hidden jewel
Quiet oasis hidden in the city, very nice room w state of the art switches, colonial building charm
Really liked it

8.3 Lyn R.
Singapore
November 20, 2015
City, away from city
Interior of room lis really nice, and we like the view. Nice shower and comfortable king sized bed.
Wonderful experience. Thank you for the birthday cakes. The staff are all friendly and we would recommend this hotel to anyone.

5 Norfalisa A.
Malaysia
November 13, 2015
Far from all Shopping
Room size
The hotel is a bit too far for all the happening in Orchard road despite the claim that it is walking distance. Everywhere I need to go required a taxi. Breakfast is expensive and tasteless.

8 Singyee Z.
Australia
November 12, 2015
Fort Canning
Quiet, Clean and Relaxing
Hotel fort canning is at the top of the hill and is very scenic, it quiet and away from the hustle and bustle of the city. Service was good and rooms were clean.

9.7 Zila A.
Singapore
November 09, 2015
Wonderful
Comfort, cleanliness, view
Wonderful