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Hotel Fort Canning

11 Canning Walk, Orchard, Singapore 178881 (Show on map)

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Area: Orchard Number of Rooms: 86
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
744 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (744)
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Garreth M. Couples Singapore, July 29, 2014
Great for a staycation

The decor of the rooms was excellent. The location in the city but still among greenery is very good and serene. The evening drinks is a good touch.
7.3
Very restful retreat setting. Its proximity to town is great coz I could just walk into the Dhoby Ghaut area, but its located among the forest park of Fort Canning, thus has a great view of the city skyline, without being near all the hustle and bustle. It really felt almost removed from the city. The decor added to the feel of the place, was very nicely designed. I would just say the pool was great but the service there was lacking. Took most people at the pool like almost 45mins to be served anything as they don't have any attendant on standby. Even after placing our orders (which were just canned drinks), it took the staff about 20-30mins to serve us. The staff (mostly look like seniors), seemed blur at times. I overheard one customer by the pool who was told that his order was sent to his room even though he ordered it at the pool. Besides that, the front desk staff was very polite and took the time to remember each guests' name and such. I'd recommend this for a spa retreat feel.
John L. Couples Singapore, July 28, 2014
MUST STAY HOTEL IN SINGAPORE

COMFORT, CUSTOMER ORIENTED, CLEAN
9.3
I enjoyed my staycation at the Hotel Fort Canning. It’s a walking distance from Dhoby Ghaut MRT. Its direct as there are clear directional signage to guide me all the way to hotel lobby. When I first step in, I super like the feel and smell. Quiet and clean hotel. Approach the hotel reception to check-in and the customer service personnel is very polite and wears a smile at all times. I glance around and realise that all their staffs are very customer oriented. Pretty fast done with the check-in, and their staff brought us up to our rooms. The room is exactly what I saw online (usually I will minus my expectation of 50% so that I know I won’t feel so cheated when I see the actual room) – best accommodation room amenities. The hotel uses HD TV screens and their programmes selection/internet can be selected using keyboard (provided) as well. I super love their bathtub and their monsoon rain showers. The receptionist even ring us up to send my husband a birthday cake. Thumbs up for their thoughtfulness! Had dinner at their restaurant (The Glass House – Asian dishes), the staffs are very polite and smiley, prompt service too. Enjoyed the cosy atmosphere. Breakfast was also served at the restaurant, not a huge variety but it’s enough to make you full. They also have daily special side order menu and the staffs will bring the menu to you and ask for your order. Swimming pool doesn’t have the chlorine smell and very clean. Overall pleasant experience with Hotel Fort Canning.
Carlas S. Solo travelers New Zealand, June 17, 2014
Relaxing

Breakfast variety, bathrooms are beautiful, convenient to everything
9.7
Jody L. Groups Singapore, June 15, 2014
Relaxing. Facilities is acceptable. Newly furnish

Good for couples. Serenity Close to nature and relaxing
6.7
Located up the hill of fort canning. Not easily accessible in and out of the hotel. Serenity and close to nature. Great for couples.
Muhammad S. Groups Singapore, June 8, 2014
Awesome staff relations

Cleanliness, effectiveness of staff, friendly
6
Memorable stay although its just for one night. They add a splendid personal touch sending a complimentary cake for birthday
Sharania N. Couples Singapore, June 1, 2014
awesome stay

quiet surroundings, the ambience of the hotel, the great rooms
7.3
It was a short one day stay, yet it was awesome. The rooms were beautiful and clean. check in n check out was fast n on time. We did not try the food. but room service was a bit slow. overall i had an enjoyable stay. it is quite expensive for one room as their location was centralised but not a convenient spot for transport.
Jonathan C. Business travelers Canada, May 24, 2014
Beautiful hotel, beautiful location

Location, atmosphere, facilities
8.7
Sam C. Groups United Kingdom, May 21, 2014
Fantastic business and leisure hotel.

Staff. Parks. Room
9.3
Great in every way. By far the best in Singapore and much cheaper than the more central located hotels. Taxis in Singapre are cheap and plentiful. So well worth staying in nice surrounds (which is great for running). An oasis
Ai T. Couples Singapore, May 18, 2014
Good for short break from city life

quiet environment, cozy room, excellent service
6
Highly recommended for short getaway or for couples
Ai T. Couples Singapore, May 17, 2014
Good for short getaway

Friendly staff, away from city, cozy
6.3
Overall was pleasant except that room quite small

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Customer Reviews - Hotel Fort Canning, Singapore

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