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Hotel Fortuna

26 A. Borromeo St., Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 73

Recent customer reviews

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Good

7.3

based on
7 reviews

Value for Money
7.7
Location
7.1
Staff Performance
6.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.3
Food/Dining
6.0
Groups (7)
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Foo C. Groups Malaysia, June 23, 2014
Not impressive

Fair price
5
On our last day, the hotel door is problematic! We cannot open it from the outside! We informed the reception at 9AM and a staff came to open our door (We informed the reception that we will be checking out by 12PM and requested that the room's door be rectified). They promised. When we came back at 12PM, nothing was resolved i.e the room door still cannot be opened from the outside. We were made to stand at the corridor waiting for 6-7 mins for some help. Making your guests (4 of us) waiting at the hotel corridor is unacceptable and showed careless attitude of the hotel's staff. Although we were given complimentary extended one hour for our check-out time for only one room (from 12PM to 1PM). It was given after much persuasion from the lady owner. She was reluctant to accede to our request. The hotel had wanted to charge us 100 Peso for the extended 1 hour check-out time (from 12PM to 1PM). Anyway, we "lost" 6-7 mins waiting for help to open the room door! We never encountered such calculative hotel owner as our past travel to various countries had always allowed us one room for extended check-out time. Morever, the period of our travel to Cebu is non-peak season. It is rather unfortunate for us to stay in this Hotel "UNFORTUNE"! I guess you will be "UNFORTUNATE" if you were to stay in Hotel FORTUNA or rather should be aptly named as Hotel UNFORTUNA!
Melanie T. Groups United States of America, August 14, 2013
Comfortable, clean, affordable, near airport

Comfortable bed, near airport, friendly staff
9.7
Me and 5 friends stayed at Hotel Fortuna for two nights in between island travel. We felt extremely comfortable here and enjoyed our stay. There didn't seem to be much to do in the area, but we didn't have much time to explore. Great for budget travelers!
Tom R. Groups United Kingdom, March 10, 2013
Cheap and Cheerful

The price, location, and the staff.
7
For the money I paid I got a central hotel that was clean, and with an excellent AC unit, which was very important to me at the time.
Keith W. Groups United Kingdom, February 5, 2013
City hotel with good service

Convenient for some 'tourist' spots such as Basilica and Fort San Pedro
6.7
The place is clean and seems well managed by a very charming American lady and her local staff. Very helpful. Walking distance of the main sites. Eating out in this part of the City is not so good (get a taxi up to Ayala for better food) so we ate in. Very respectable meal with generous portions; the usual Filipino confusion about wine! Rooms basic and rather cramped and without outside light - a particular bugbear of mine. A kettle and cups were provided but no tea or coffee. This seems to be the modern trend here and one assumes its down to cost-cutting but it's the little things that make the difference! WiFi signal poor in the room I occupied. This place is fine for a one-nighter to take in the old part of the City but I wouldn't recommend it highly for a longer stay or as your holiday base. (Although why anyone would be taking a holiday in Cebu I cannot fathom!)
Hotel Feature Tip: Traffic to and from the airport is horrendous. Leave plenty of time.
Akihiko S. Groups Japan, August 17, 2013
満足です。

お手頃な価格、清潔な部屋、スタッフが親切
7.3
Bantayan IslandからPalawanへ移動する際にCebuに一泊するため利用しました。 価格や清潔な部屋、スタッフの愛想が良いと十分満足しました。 Wifiも利用可能でした。 マイナスな点としては、立地がCebuダウンタウンのため治安があまり良いとは言えないところです。 夜はあまり出歩かない方が良さそうです。(タクシーを利用した方が良い)
Yuko S. Groups Japan, January 2, 2013
スタッフ◎、価格◎、ネット環境◯、食事◯、サービス◎、部屋◯、立地◎、治安△

スタッフが対応がいい
7.7
立地はメトロと言う大型スーパーがすぐそばにあり便利でした。 接客も対応がよくてもう1泊追加した時に何もいうていなかったのに朝食サーピスつけてくれました! ボホールに行く予定でこのホテルをとったのですがシーポートからも歩いていける近さです。たぶん15分くらい☆重い荷物は預り所もあって安心して荷物を預けれました。 ただメトロのスーパー周辺は気をつけてください。ネックレス(ゴールド)を子供に奪われかけたか首を掴まれました。何もアクセサリーを付けないことをおすすめします。 ホテルのnet環境はPassがありますが無料です。 食事あ中国風の食事でした。味は普通です。部屋は思ったよりは狭いです。 ベット!!!って感じでした、シャワーの水圧・温度は大丈夫です。部屋が全体的にくらい印象です。 お水は無料で汲めるクリスタルクララがありました。
Deyou Y. Groups China, September 27, 2013
去邦劳岛阿罗那海滩过境落脚

交通便利,周边老城景点,服务好诚信待客。
8
暂住一晚,选择在此一夜看中的是过路方便。周边不少宿雾著名景点,距离船码头不远。酒店条件一般般,早餐不含在酒店房费。
 

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Hotel Fortuna CebuHotel Fortuna Cebu - BallroomHotel Fortuna Cebu - BallroomHotel Fortuna Cebu - BallroomHotel Fortuna Cebu - BallroomHotel Fortuna Cebu - BallroomHotel Fortuna Cebu - ExteriorHotel Fortuna Cebu - InteriorHotel Fortuna Cebu - InteriorHotel Fortuna Cebu - Meeting RoomHotel Fortuna Cebu - RestaurantHotel Fortuna Cebu - RestaurantHotel Fortuna Cebu - RestaurantHotel Fortuna Cebu - ExecutiveHotel Fortuna Cebu - Standard RoomHotel Fortuna Cebu - Deluxe Room


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