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Hotel General

Svornosti 1143/10, Prague 05, Prague, Czech Republic 190 00 (Show on map)

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Area: Prague 05 Number of Rooms: 20
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Recent customer reviews

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Fantastic

8.9

based on
13 reviews

Value for Money
9.2
Location
8.2
Staff Performance
9.1
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.9
All reviews (13)
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Susan L. Couples United Kingdom, November 17, 2013
Amazing

Clean Beautiful Staff
10
Stay At The Hotel General Was beautiful highly recomend it
David C. Couples United Kingdom, November 11, 2013
Delightful small 5 star hotel

Excellent service, within walking distance of old town, great value for money
9.3
Superb personal service in a small twenty room hotel
Emanuele P. Groups Italy, October 27, 2013
Location is a BIG problem

Cannot figure out
4.7
I must say location is a problem. They minimize it to you, but Prague is a beautiful city and the historical city centre is where you want to be. This hotel is nowhere there, and, though distance is 10min max by taxi, it is an annoying situation, considering that, among other issues, Prague taxi easily rob you, especially at night (got forced to pay 40 USD for the same ride costing 10 USD in the day). Hotel is small, like a renovated small building, rooms are small and not interesting. You really cannot believe it is a 5 star. However, I must say staff is niece and try all they can to cover for this unconfortable situation.
Karen Y. Families with older children Australia, March 13, 2013
Fantastic staff and room was huge.

Helpful staff, fabulous room, great food
9.7
The hotel exceeded our expectations. The staff were fantastic and the suite was huge. We were even allowed to stay on check out day until 5pm free of charge. Could not fault this hotel.
Linda A. Couples Australia, November 3, 2012
lovely hotel,excellent service,good quite location

hotel service,location
10
a wonderful gem of a hotel, full of character, the staff are wonderful from the welcome drink and briefing about Prague,to organizing tickets for the ballet for us the staff are wonderful. the buffet breakfast is great .
Patcharaporn J. Couples Thailand, October 25, 2012
Clean & quite hotel, suitable for relax place

Excellent of breakfast, fresh cooking
10
I love this hotel, nice staff and treat us as a special guest.
Channa A. Solo travelers Sri Lanka, September 18, 2012
Great hotel with a neat theme

Comfortable bed with clean rooms
8.3
This hotel was an excellent choice! The breakfast in the morning is incredible! Great food with an excellent selection. The concierge was very helpful in buying tickets to the opera (no extra service fee for the ticket) and for recommending places to visit. The only drawback to this hotel is that it is about a 20-25 minute walk from where all the action is in town.
Paul B. Couples Ireland, July 26, 2012
Nice hotel, friendly employees, big rooms

Good location, friendly employees, reasonable prices
7.3
We stayed at Hotel General for three nights and really enjoyed the experience. We were upgraded to a huge suite for free, which was wonderful! The hotel is centrally located and was very easy to find via public transport from the airport. All staff were friendly and eager to please.
Tarmo P. Families with older children Finland, May 15, 2011
Great Hotel with friendly staff.

This hotel is for everyone who enjoys good atmosphere and quality
10
We spent (me and my son 12 years old) great holiday in Prague. Hotel General is a great hotel with good location and nice rooms. Staff is very helpful and made us feel that we were really welcomed. I can honestly recommend this hotel. Thanks!
Michael N. Couples Germany, September 10, 2011
klein aber fein

Super Lage, absoluter spitzenmäßiger Service - es gibt nichts zu verbessern
9
haben selten so einen tollen service in einem hotel gehabt. das personal am empfang super nett, perfekt informiert und sehr hilfsbereit. man hat sich schon beim einweisen auf den parkplatz wie ein könig gefühlt und das hat sich bis zur abreise ständig bestätigt.

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